Kumar YK

• Lead a cross-functional, multi-year transformation program migrating legacy solutions to SaaS-based platforms.
• Managed project scope, schedule, and budget, ensuring successful project delivery.
• Collaborated with stakeholders to define project requirements and objectives.
• Utilized project management tools, including Jira to track project progress and facilitate team collaboration.
• Developed and maintained project documentation, including project plans, status reports, and risk management plans.
• Implemented Agile methodology to enhance project efficiency and adaptability.
• Coordinated with IT teams to integrate third-party solutions and improve system interoperability.
• Oversaw the use of ERP and Data Warehouse/Business Intelligence tools to enhance business operations.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Verified quality of deliverables and conformance to specifications before submitting to clients.
• Facilitated workshops to collect project requirements and user feedback.

· Managed multiple IT projects, including system upgrades, software implementations, and business process improvements.

· Conducted project planning sessions, defining project scope, goals, and deliverables.

· Directed cross-functional teams to achieve project milestones and deliverables.

· Facilitated communication between technical teams and business stakeholders.

· Monitored project performance using KPIs and metrics, adjusting plans as needed to meet objectives.

· Conducted risk assessments and developed mitigation strategies.

· Provided training and support to team members on project management best practices.

· Implemented Agile methodologies to improve flexibility and adaptability throughout the project lifecycle.

· Demonstrated expertise in change management processes, facilitating smooth transitions and minimizing disruptions to ongoing operations.

· Leveraged industry best practices for efficient management of complex projects, ensuring consistent success rates across multiple engagements.

· Championed continuous improvement initiatives that resulted in process enhancements leading to greater client satisfaction.

• Spearheaded complex organizational transformations by devising strategic roadmaps outlining necessary steps for achieving desired outcomes.
• Built strong relationships with cross-functional teams, fostering collaboration and streamlined decision-making throughout change initiatives.
• Conducted thorough post-implementation reviews to assess success factors and lessons learned from completed change projects.
• Developed change management metrics for tracking progress and identifying areas of improvement, leading to overall organizational success.
• Influenced senior leadership buy-in for critical change initiatives through persuasive presentations and data-driven insights.
• Standardized best practices across various departments as a Change Management Lead through continuous process documentation review.
• Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes.
• Led teams of analysts to evaluate, plan and execute projects.
• Developed solutions to address complex issues and operational gaps.
• Managed internal and external client-facing relationships through transitional periods.
• Created and managed project plans, timelines and budgets.
• Developed effective improvement plans in alignment with goals and specifications.
• Educated staff on organizational mission and goals to help employees achieve success.
• Evaluated staff performance and provided coaching to address inefficiencies.

• Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
• Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
• Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
• Trained staff on Lean methodologies, a step that has empowered our employees to identify and address inefficiencies proactively, fostering a culture of continuous improvement.
• Managed Administration, Configuration, Performance Analysis, Compatibility Analysis, Troubleshooting & Resolution of problems.
• Responsible for decommissioning the retired servers and

migration of physical clients to Virtual environment.

• Involved in the identification of storage/backup performance issues and assist in the development of tools and procedures for better system management

• Development Experience: Over 2 years of experience in PowerShell scripting and querying.
• Administer and support storage systems, ensuring efficient service delivery for EMC-related storage issues, including device visibility, performance optimization, resolution of disk issues in clustered environments, comprehensive monitoring and control of devices, backup and restoration processes, and management of vendor-specific replacements.