Summary
Overview
Work History
Education
Skills
Timeline
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Kumia Borden

Sylacauga,AL

Summary

Hardworking and reliable professional with great customer service skills. Enthusiastic, friendly and personable demeanor. Skilled at handling financial transactions, ability to complete tasks swiftly and ensuring customer satisfaction. Equipped with a positive mindset and posses great leadership skills.

Overview

4
4
years of professional experience

Work History

Cashier/Customer Service Cashier

Walmart
Talladega, AL
02.2024 - Current
  • Greeted customers promptly and responded to questions.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered phone calls to assist customers with questions and orders.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Worked closely with front-end staff to assist customers.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.

Cashier/Produce Stocker

Piggly Wiggly Grocery Store
Childersburg, AL
05.2022 - 03.2024
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Counted and balanced cashier drawers.
  • Stocked shelves with merchandise when needed.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Performed other duties as assigned by management.

Front Service Clerk

Promise Beauty
Sylacauga, AL
05.2021 - 05.2022
  • Greeted customers in a friendly and professional manner.
  • Handled returns and exchanges in accordance with store policies.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Conducted inventory, and stocked shelves with merchandise according to store standards.

Education

Associate of Science - Psychology

Central Alabama Community College
Childersburg, AL
05-2025

High School Diploma -

Childersburg High School
Childersburg, AL
05-2023

Skills

  • Customer service excellence
  • Cash handling
  • Credit and cash transactions
  • Returns processing
  • Point-of-sale system
  • Administrative skills
  • Drawer balancing
  • Team collaboration
  • Credit card processing
  • Written and verbal communication
  • Transaction handling
  • Inventory control

Timeline

Cashier/Customer Service Cashier

Walmart
02.2024 - Current

Cashier/Produce Stocker

Piggly Wiggly Grocery Store
05.2022 - 03.2024

Front Service Clerk

Promise Beauty
05.2021 - 05.2022

Associate of Science - Psychology

Central Alabama Community College

High School Diploma -

Childersburg High School

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Kumia Borden