Kunal
Mount Laurel,NJ
Summary
Senior Software Engineer with 14 years of experience architecting highly scalable backend systems and pioneering enterprise AI integration. Expert in bridging traditional microservices architecture with modern machine learning paradigms. Proven track record of designing Agentic AI workflows, containerized cloud applications, and resilient data pipelines to solve complex business challenges and drive operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Engineer 4, Software Development & Engineering
Comcast
Philadelphia, PA
08.2021 - Current
- Architected and deployed an Agentic Gateway API using .NET Core and Azure OpenAI , transitioning legacy IVR systems into a dynamic, conversational enterprise Voice Portal.
- Spearheaded the integration of applied machine learning into enterprise workflows through the FLOW and Workbench AI initiatives, leveraging Python and advanced Prompt Engineering .
- Designed and scaled resilient backend APIs using Microservices Architecture for the Business Voice Edge (BVE) cloud-based PBX service.
- Containerized applications with Docker and orchestrated AWS Cloud deployments to handle high-volume enterprise traffic for SMB and Enterprise customers.
- Engineered database schemas and implemented data caching strategies in DynamoDB to deliver single-digit millisecond performance at high scale.
- Built efficient search solutions for documents and user assets leveraging Elastic Search capabilities.
Senior Application Developer
Mastech Digital (Client -Comcast)
Philadelphia, PA
03.2020 - 08.2021
- Developed scalable applications using Java, enhancing performance and user experience.
- Led design and implementation of RESTful APIs to streamline system integrations.
- Mentored junior developers in coding standards and best practices, improving team efficiency.
- Collaborated with cross-functional teams to define project requirements and deliver solutions.
- Analyzed application performance, identifying bottlenecks and implementing optimizations.
- Utilized Agile methodologies to manage project timelines and enhance team collaboration.
Senior Application Developer
IBM (Client -Tiffany & Co)
Parsippany, NJ
11.2017 - 03.2020
- Designed and developed microservices using .NET Core and Entity Framework Core to support critical customer-centric and e-commerce applications, including Compass Mobile and Global Engage.
- Modernized application infrastructure by deploying microservices onto Docker and Kubernetes environments, utilizing Jenkins pipeline shell scripts for CI/CD.
- Ensured code reliability and maintained high code coverage by authoring comprehensive unit tests using XUnit .
- Awarded the IBM BRAVO Award for "Dedication and Excellent contribution to Compass Mobile Project".
Senior Application Developer
IBM (Client - NiSource America)
Merrillville, IN
11.2015 - 11.2017
- Developed and maintained the Price Service application using C#, ASP.NET MVC, and Web API , enabling automated, scheduled retrieval of market prices from vendor FTP sites using Quartz Job Scheduler.
- Architected and implemented customized SharePoint intranet solutions, facilitating enterprise collaboration, document management, and custom approval workflows.
- Integrated SharePoint with OpenText Content Management to securely archive documents and enforce long-term retention policies via web service calls.
- Automated business solutions and streamlined infrastructure migrations (including SharePoint 2010 to 2013) by authoring extensive PowerShell scripts.
Software Engineer
IBM (Client -NiSource America)
India
06.2011 - 11.2015
- Developed and implemented scalable software solutions to enhance operational efficiency for NiSource America.
- Integrated SharePoint with OpenText Content Management to securely archive documents and enforce long-term retention policies via web service calls.
- Developed reusable components that significantly reduced development effort on multiple projects.
- Refactored legacy codebase for improved maintainability, paving the way for easier future updates.
- Established efficient communication channels within the team, leading to better collaboration among members during project development phases.
- Enhanced user experience with intuitive interface design and responsive web applications.
Education
Bachelor of Technology - Electronics And Telecommunication Engineering
Biju Patnaik University of Technology
India06-2009
Skills
- AI & Machine Learning: Agentic AI Architecture, Prompt Engineering, Python, Azure OpenAI (GPT-4)
- Architecture & Backend: C#, NET Core, Microservices Design, RESTful APIs, ASPNET MVC, Entity Framework Core
- Cloud & DevOps: AWS (EC2, ECS, DynamoDB, Lambda, API Gateway), Docker, Kubernetes, CI/CD (Jenkins, Concourse)
- Data & Storage: SQL Server, MySQL, Elastic Search, DynamoDB, Advanced Caching Strategies
Certification
Microsoft Certified Professional (Certification # F094-3961)
SharePoint Administrator & Developer 2010
Timeline
Engineer 4, Software Development & Engineering
Comcast
08.2021 - Current
Senior Application Developer
Mastech Digital (Client -Comcast)
03.2020 - 08.2021
Senior Application Developer
IBM (Client -Tiffany & Co)
11.2017 - 03.2020
Senior Application Developer
IBM (Client - NiSource America)
11.2015 - 11.2017
Software Engineer
IBM (Client -NiSource America)
06.2011 - 11.2015
Bachelor of Technology - Electronics And Telecommunication Engineering
Biju Patnaik University of Technology