3 years experience as Azure Cloud Support Engineer with a proven track record in providing technical assistance and troubleshooting for Azure cloud services
Proficient in configuring and optimizing Azure networking components such as Virtual Networks, VPN Gateways, Express Route, Azure Firewall, and Network Security Groups
Skilled in troubleshooting network issues, ensuring high availability, security, and performance of Azure environments
Proficient in configuring Virtual Networks, VPN Gateways, ExpressRoute, and Azure Firewall.
Expertise in designing, implementing, and managing Azure network infrastructures.
Collaborative approach to working with cross-functional teams.
Strong troubleshooting abilities to resolve complex network issues.
Strong communication and collaboration skills, adept at working with cross-functional teams to deliver scalable and resilient network solutions aligned with business objectives
Continuous learning to stay updated with the latest Azure technologies and best practices in technical support.
Overview
3
3
years of professional experience
Work History
Azure Cloud Engineer
Applied Information Sciences, Inc.
04.2021 - Current
Experience in Windows OS & Azure IaaS services
Understanding of Virtualization concepts and virtual system administration
Experience with Hyper-V configuration and administration
Azure Platform Virtual machines deployment and configuration knowledge
Experience in Azure Storage Page Blobs, File shares, Managed Disks and Disk Encryption Familiarity with development: tools, language, process, methods, troubleshooting
Familiarity with Active Directory, DNS, DHCP, NAT and basic Azure Networking concepts
Familiarity on Availability Sets, Availability Zones and VM Scale sets
Deploying new Virtual Machines, Virtual disk management issues, troubleshooting VM issues for Microsoft Enterprise Clients
Working with product engineers to resolve operations issues, create bug fixes and patches
Resolving and escalating Classic and New portal issues and Role Based Access control (RBAC)
Configuration and support of ARM Resources like VM, Storage, NSG, VNET and extensions
Collecting Guest OS logs and investigate the intermittent issues like unexpected reboots and deployment and configuration failures issues
Operational issues such as deployment, provisioning, deprovisioning, updating, deleting, performance related to storage and VM Availability issues such as unexpected VM restarts, failure to start, stop, or restart a VM, unable to RDP/SSH to a VM and ASM to ARM migrations including service impacting events (outages) impacting Virtual Machines.
Education
Master of Science - Computer And Information Sciences
New England College
Henniker, NH
03.2021
Skills
Web based testing
Application QA
Defect lifecycle management
Troubleshooting
Test cases preparation
Microsoft SCCM
Microsoft Teams
VMware EXS
PowerShell
SolarWinds
DNS, DHCP, TCP/IP
Active Directory
Sybase Central
Verifone Terminals
BigFix
Dell Servers
Azure
Windows Server
Windows
Timeline
Azure Cloud Engineer
Applied Information Sciences, Inc.
04.2021 - Current
Master of Science - Computer And Information Sciences