Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Kunjal Nair

Monroe,NC
Kunjal Nair

Summary

Patient service-oriented pharmacist with more than 15 years of experience and certified immunizing pharmacist. Dedicated to providing empathy and the highest quality of patient care. Extensive experience in retail pharmacy management and independent pharmacy to deliver results, and growth. Strong background in clinical pharmacology and patient medication therapy management & MTM outcomes. Currently licensed in Connecticut and Maryland and North Carolina.

Overview

13
years of professional experience

Work History

CVS Health
Charlotte, NC

Pharmacist In Charge
08.2021 - Current

Job overview

  • Successfully completed Foundation For Leading Program with CVS to elevate my efforts to the next level leadership.
  • Successfully Completed Virtual Job Training to become Emerging leader for next level leadership. Strength : Applies Growth Mindset, Engages and Inspires, Make Sound Business decisions, Ensures Outcomes, Deep understanding of the Business and Market, Build High Performing Team, Impacts and Influences, Develop Talent.
  • Helped in the district to train new Pharmacy Manager for their on boarding and helped with their WECARE, and showed results of improvement. Collaborate with flagship stores pharmacist manager in the district and help them to improve their workflow and set direction and give them action plan to work on to improve workflow. Weekly phone calls with them to get the update on the progress. Work with District leader and meet her regularly to follow up on my individual development.
  • Manage one of the busiest CVS store 07157 in region 30, district 8 division 8. Manage multi million sales in script and show positive trend in the script volume YTD.
  • Filled and dispensed 5000 prescriptions weekly, Supervising team of 4 pharmacists, 14 technicians, and 3 pharmacist interns.
  • MSH (4.55 May 2023 ) be in TOP 3 store in the district, WECARE (95%0 Patient Care (82%) and MTC (98%), MCC (85%) , OPI (95%) Took over my store 07157 when we acquired another CVS store 07090. Managed both stores customers satisfaction and sustain the prescription volume by strategizing and training staff pharmacists and techs to understand the business needs.
  • Develop talent and engage and inspires technicians to become certified immunizing technicians, motivating them, pushing them and following up with them to complete all their training. Mentor them to become Nationally certified technicians.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
  • Spearheaded and implemented new projects to expand scope of engagement. Promote Flu Shots, Create competition to hit the goals, motivate team and reward them when we hit the goal.
  • Communicated with patients, ensuring drug drug interactions, compliance, medical history, immunizations gap, provide most effective medical advice.
  • Training, Hiring, Coaching, providing direct supervision to newly hired pharmacy technicians. Encourage existing employees for their continuous development.
  • Make the schedule for my team, with 95% optimization.
  • Collaborated with store manager to maintain daily operations.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, regulatory reviews.
  • Developed policies and procedures for effective pharmacy management.
  • Annual reviews for the staff pharmacists, pharmacy interns and pharmacy technicians and give them positive feedback and identify the opportunity and give them action plan for their development.
  • Provide direct supervision, ongoing staff development and continuing education to employees.

CVS HEALTH
DARIEN, CT

Pharmacist In Charge
08.2019 - 07.2021

Job overview

  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures. I was one the top Immunizing pharmacist in the district, was very active in doing COVID clinics all throughout the county in long term care facilities, nursing homes, assisted living. As a clinic leader i managed the team of pharmacists, pharmacy technicians to run efficient clinic. Administered 10,000 shots during the COVID pandemic. Worked closely with my scheduler and district leader to help them to achieve vaccination goals.
  • My store was one of the first store started doing COVID antigen testing. i helped the staff to train and also made training videos to help others in my district.
  • Managed to do numerous flu clinics, and put my store above 200 % over their flu goals. I went to different communities and corporate offices to talk to the management so we can set up a flu clinic.
  • Motivated my team, to become immunizing technicians with all the necessary training. Motivated my team to become nationally certified technicians and help them with the road map and education.
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility..I had help my staff pharmacist to get promoted to Pharmacist manager.
  • Trained pharmacy interns and be a preceptor.

CVS Health
Westport, CT.

Pharmacist In Charge
06.2018 - 08.2019

Job overview

  • Supervised team of 20 pharmacy technicians & Pharmacist. Managed one of the busiest pharmacies in the district, we did 4000 prescriptions a week.
  • Developed policies and procedures for effective pharmacy management.
  • Engages employees to provide high quality customer service. Managed performance of all employees to ensure full participation in all CVS Health Programs.
  • Managed scheduling of both pharmacists and technicians. Outline schedule and evaluate workload needs to determine calendar for weekend and holiday work.
  • Team training, Hiring and development.
  • Oversee store immunizations. Patient counseling and medication management.
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration.
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.
  • Recommended OTC devices or medication options to help mitigate individual symptoms.
  • Collaborated with store manager to maintain daily operations. Managed to promote two cross sourced employees to become pharmacy technicians.

The Medicine Shoppe Pharmacy d, Sira Pharmacy
Stamford, CT

Pharmacist Manager
04.2012 - 06.2018

Job overview

  • Supervise, monitor and evaluate the quality and effectiveness of patient care provided by pharmacy staff while filling over 800 prescriptions per week and managing daily activities with regards to effective operations and communications with doctors, visiting nurses, adherence nurses, case workers.
  • Experienced working with specialty diseases, HIV, Hepatitis,cancer. One on one counseling, making patients compliant with their regimen, 90% or better in relationship with HIV Adherence Nurses, Nurse Practitioners and Infectious Disease Doctors, keep patients adherent with their complicated drug regimen.
  • During my tenure, I increased sales by 50% over 6 years by outreaching to local group homes, senior nursing homes, nursing agencies, and doctor offices.
  • Drove high quality medication accuracy, successfully completed five insurance audits with minimal prescription denials.
  • Assure proper documentation of insurance claims and respond to all audits; provide daily, monthly, and quarterly reports for inventory purchases, prescription copies, and refill history.
  • As Supervising Pharmacist, purchased pharmaceuticals and arranged for return of outdated or recalled medications. Monitored and maintained inventory.
  • Increase the client base and script counts by identifying new client groups through structured detailing with doctors, hospitals and senior citizen homes, nursing agencies.
  • Planning and execution of promotional activities to generate new clients through mailers and road shows. Actively participate in Company programs to drive business growth; implement proactive marketing strategies to expand customer base, increase sales, raise prescription volume and maximize growth while providing excellent client service.
  • Conducted information seminars for caregivers about appropriate medication administration.
  • Prepared and reviewed monthly Medication Administration Record (MAR) for patients to be adherent.
  • Provides medication therapy management (MTM), comprehensive medication review (CMR), patient education, monitoring, physician consultations, patient compliance consultation, safety and cost effective drug therapy and targeted intervention program (TIP)
  • Accelerated Immunization program, organized HIV testing Clinics at the pharmacy. Communicate and follow up with HIV patients and clinics to ensure they are compliant with their prescribed drug regimen.
  • Medication Management for specialty patients,(HIV, CANCER,HEPATITIS) and make patients more compliant with drug regimen & adherent to their medications. Setting up pillboxes, blister pack reminder tools to help patients to take their medication in a timely manner.
  • Responsible for hiring and training of staff pharmacists, pharmacy technicians, delivery drivers, clerks and staff required for running a pharmacy operations.

Rite Aid Pharmacy
Bethel, CT

Pharmacist Manager
06.2010 - 03.2012

Job overview

  • Ensuring an accurate, efficient and professional dispensing service to all customers
  • Meet the agreed standard operating procedures at all times
  • Report all dispensing errors
  • Ensure patient confidentiality is maintained at all times
  • Inventory Management
  • Making schedules for technicians
  • Train interns for their rotation in retail pharmacy
  • Review staff pharmacist & technician and interns
  • Maintain day to day operations
  • Hire pharmacy technicians and pharmacy cashiers.

Education

Arnold and Marie Schwartz College of Pharmacy &Health Sciences Long Island University

MS from pharmacology & toxicology
12.2007

Som Lalit Institute of Business Management, Gujarat University

Masters in Business Administration from Marketing
05.2004

Skills

  • Experienced working with specialty diseases, HIV, Hepatitis One on one counseling, making patients compliant with their regimen, 90% or better In relationship with HIV Adherence Nurses, Nurse Practitioners and Infectious Disease Doctors, keep patients adherent with their complicated drug regimen
  • Extensive experience in pill packaging, unit dose packaging for complex disease drug regimen
  • Closely worked with pain management clinics, and behavioral health nurses to work on patients regimen for their mediations
  • Successfully completed comprehensive medical marijuana certification
  • CPR certification
  • Inventory management
  • Profit and Loss Control
  • Exceptional patient care and interaction
  • Scheduling and staffingExperienced working with specialty diseases, HIV, Hepatitis One on one counseling, making patients compliant with their regimen, 90% or better In relationship with HIV Adherence Nurses, Nurse Practitioners and Infectious Disease Doctors, keep patients adherent with their complicated drug regimen
  • Recruiting and hiring
  • Coaching and counseling
  • Builds a high performing team and motivates and inspires to drive results
  • Expert understanding of state and federal laws and Medicare and Medicaid processes
  • Adherence counseling
  • Disease specific medication management
  • Thinks and acts strategically
  • Decision maker and attention to detail
  • Community awareness with excellent patient care
  • Very personable, self motivated, driven
  • Insurance Claim Processing Software
  • Organized and Detail-Oriented
  • Collaboration and Teamwork
  • Pharmacology
  • Pharmaceutical Calculations
  • Advising and Educating Patients
  • Pharmaceutical Compounding
  • Specialized Pharmacy Services
  • Hiring and Onboarding
  • Financial Acumen
  • Overseeing Pharmacy Operations
  • FDA Regulations
  • Verifying Inventory
  • Valid State Pharmacy License
  • Relationship Building
  • Pharmacy Policies and Procedures
  • Pharmacy Staff Management
  • Supervising Technicians
  • Customer Service
  • Vaccination Administration
  • Drug Inventory Management
  • HIPAA Compliance
  • Controlled Substance Management
  • Drug Interaction Understanding
  • Operational Oversight
  • Drug Utilization Reviews (DUR)
  • Inventory Management
  • Sales Skills

Timeline

Pharmacist In Charge

CVS Health
08.2021 - Current

Pharmacist In Charge

CVS HEALTH
08.2019 - 07.2021

Pharmacist In Charge

CVS Health
06.2018 - 08.2019

Pharmacist Manager

The Medicine Shoppe Pharmacy d, Sira Pharmacy
04.2012 - 06.2018

Pharmacist Manager

Rite Aid Pharmacy
06.2010 - 03.2012

Arnold and Marie Schwartz College of Pharmacy &Health Sciences Long Island University

MS from pharmacology & toxicology

Som Lalit Institute of Business Management, Gujarat University

Masters in Business Administration from Marketing

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