Kuntreal Brown
Summary
Healthcare professional with solid background in providing high-quality patient care and clinical support. Recognized for collaborative teamwork and results-driven approach, consistently adapting to changing medical needs and priorities. Skilled in patient assessment, medication administration, and maintaining accurate medical records.
Overview
16
16
years of professional experience
Work History
Nurse
Central Florida Treatment Center
06.2022 - Current
- Streamlined workflow processes within the clinic environment leading to improved staff productivity and increased focus on direct patient care.
- Contributed to the development of new protocols for safe and effective medication administration.
- Facilitated seamless transitions between treatment phases for patients by effectively coordinating follow-up appointments and referrals when necessary.
- Conducted ongoing assessments of each patient''s response to treatment, allowing for rapid intervention if adverse reactions occurred.
- Supported the implementation of evidence-based practices within the clinic setting, improving overall quality of care.
- Achieved high levels of compliance with infection control measures by strictly adhering to established guidelines during medication preparation and administration.
- Ensured accurate dosing through meticulous attention to detail, resulting in optimal patient outcomes.
- Assisted in training new staff members on proper dosing procedures, contributing to a well-prepared workforce.
- Maintained thorough documentation of each patient''s treatment plan, ensuring continuity of care across visits.
- Collected specimens to prepare for laboratory test procedures.
- Examined and observed patients to detect injuries or symptoms requiring immediate medical attention.
- Measured and recorded patients' weight, height, blood pressure, pulse and respiration.
- Improved patient adherence to treatment plans by providing clear instructions and addressing concerns.
- Reduced medication errors by implementing a double-check system for all doses administered.
Nurse
Conway Lakes Health and Rehabilitation
01.2020 - 01.2024
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Demonstrated excellent time management skills while juggling multiple priorities in a fast-paced environment.
Customer Service Analyst
Randstad (Temp Agency)
07.2014 - 09.2020
- Answered constant flow of customer calls with minimal wait times.
- Provided information regarding charge accounts and loyalty programs.
- Boosted team productivity through effective coaching, performance monitoring, and regular feedback sessions.
- Demonstrated flexibility in handling varying workloads by adapting quickly under changing circumstances while maintaining focus on results.
- Achieved high customer retention rates with exceptional communication skills and a deep understanding of client needs.
- Maintained up-to-date knowledge about industry trends and best practices in order to provide relevant guidance when required.
- Collaborated cross-functionally to develop strategies for continuous improvement in service quality.
Medical Assistant/Triage Nurse/Clinical Case Manager
Healthcare Support Staffing
08.2016 - 01.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing.
- Obtained case history and gathered triage information to determine appropriate avenue for care.
- Enhanced care coordination for patients with complex medical needs through effective communication and collaboration with multidisciplinary teams.
- Reduced hospital readmission rates by conducting thorough patient assessments and providing appropriate resources and support for post-discharge care.
- Empowered patients to take an active role in their own care by providing education on available resources, rights, and responsibilities within the healthcare system.
- Participated in psychiatric consultation, supervision, program meetings and in-service trainings.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
Medical Assistant
Osceola Health & Wellness Center
08.2008 - 07.2014
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Education
No Degree - Licensed Practical Nurse
Cambridge Allied Health And Institute
Altamonte Springs, FL04-2021
High School Diploma -
Glades Central Community High School
Belle Glade, FL05-2007
Skills
- Medication administration
- Medication and IV administration
- Patient care
- Direct patient care
- Patient assessment
- Clinical documentation
- Patient education
- Infection control
- Clinical judgment
- Compassionate care
- Family education
- Health promotion
- Surgical care
- Wound management
- Care coordination
- Care plan implementation
- Critical care nursing
- Nursing staff leadership
- Diabetes management
- Licensed by Florida nursing board
- Treatment Planning
- Triage assessment
- Nursing assessments
- Medication reconciliation
- Phlebotomy techniques
- Patient advocacy
Timeline
Nurse
Central Florida Treatment Center
06.2022 - Current
Nurse
Conway Lakes Health and Rehabilitation
01.2020 - 01.2024
Medical Assistant/Triage Nurse/Clinical Case Manager
Healthcare Support Staffing
08.2016 - 01.2020
Customer Service Analyst
Randstad (Temp Agency)
07.2014 - 09.2020
Medical Assistant
Osceola Health & Wellness Center
08.2008 - 07.2014
No Degree - Licensed Practical Nurse
Cambridge Allied Health And Institute
High School Diploma -
Glades Central Community High School
Similar Profiles
Makiyah HarrisMakiyah Harris
Mental Health Aide at North Florida Evaluation And Treatment CenterMental Health Aide at North Florida Evaluation And Treatment Center
Daniela RamirezDaniela Ramirez
Front Desk Receptionist at Florida Pain Treatment CenterFront Desk Receptionist at Florida Pain Treatment Center
Natalie LewisNatalie Lewis
Revenue Cycle Manager at Caritas Central Intake & The Women’s Treatment CenterRevenue Cycle Manager at Caritas Central Intake & The Women’s Treatment Center