KUNYU XIAN
San Mateo
Summary
Dynamic professional with experience at TCL Technology Group, excelling in customer service and human resources. Fluent in Mandarin, English, and Cantonese, I effectively resolved customer relations issues while driving sales through strong communication and rapport-building skills. Proven ability to enhance team support and foster loyalty among clients.
Overview
3
3
years of professional experience
Work History
Sales Associate
XINYINGKE Technology CO,LTD
08.2022 - 07.2024
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Human Resources Executive Intern
TCL Technology Group Corporation
03.2021 - 09.2021
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed hiring and onboarding programs for new employees.
- Managed employee relations issues effectively, resolving conflicts professionally and efficiently.
- Educated employees on company policy and kept employee handbook current.
Education
Bachelor of Arts - Sociology
University of California, Irvine
Irvine, CA 05.2001 -
Skills
-Fluent in Mandarin, English and Cantonese
Timeline
Sales Associate
XINYINGKE Technology CO,LTD
08.2022 - 07.2024
Human Resources Executive Intern
TCL Technology Group Corporation
03.2021 - 09.2021
Bachelor of Arts - Sociology
University of California, Irvine
05.2001 -
Similar Profiles
Conor AdamsConor Adams
Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)Sales Development Representative at Bluewave Technology Group (formerly AVAIL Technology Solutions)
Alison HawkinsAlison Hawkins
Vice President of Client Services at Orion Advisor Technology (Redtail Technology)Vice President of Client Services at Orion Advisor Technology (Redtail Technology)
Krishnaraja GanapathyKrishnaraja Ganapathy
Application Development Manager at BNY Mellon Technology India Pvt Ltd – Pershing TechnologyApplication Development Manager at BNY Mellon Technology India Pvt Ltd – Pershing Technology
Aung Khant Kyaw (Jason)Aung Khant Kyaw (Jason)
Student Assistant at San Mateo County Community College District OfficeStudent Assistant at San Mateo County Community College District Office
Louis SummeLouis Summe
Lifeguard at Central YMCA Of The Inland NorthwestLifeguard at Central YMCA Of The Inland Northwest