Kurstin Stine
San Antonio,Texas
Summary
Accomplished Office Manager and Medical Receptionist with a proven track record at Jane Hughes Ophthalmology, enhancing operational efficiency and patient satisfaction. Expert in medical billing and patient scheduling, adept at HIPAA compliance, and skilled in fostering positive patient experiences. Demonstrated ability to streamline processes, resulting in a 20% increase in office productivity.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Spine And Joint Pain Management
12.2023 - Current
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Took vitals and assessed patients in recovery room following surgical procedures.
Office Manager
Jane Hughes Ophthalmology
11.2021 - 04.2023
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed detailed plans based on broad guidance and direction.
- Managed senior-level personnel working in marketing and sales capacities.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Responded to customer concerns and questions on daily basis.
- Audited and corrected billing and posting documents for accuracy.
- Handled account payments and provided information regarding outstanding balances.
Medical Receptionist
David Shulman Ophthalmology
10.2019 - 06.2022
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Processed medical insurance claims and payments.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Managed office bookkeeping with insurance billing and patient payments.
Medical Receptionist
Braverman-Terry-Oei Eye Associates
08.2015 - 10.2019
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Processed medical insurance claims and payments.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Helped out in procedure room
Education
Associate of Science - Nursing
San Antonio College
San Antonio, TXSkills
- Medical Billing
- Medical Transcription
- Medical Terminology
- HIPAA Compliance
- Medical Charting
- Referral Verification
- Insurance Verification
- Payment Collection
- Medical office administration
- EMR / EHR
- Patient Scheduling
- Insurance Claims
Timeline
Medical Receptionist
Spine And Joint Pain Management
12.2023 - Current
Office Manager
Jane Hughes Ophthalmology
11.2021 - 04.2023
Medical Receptionist
David Shulman Ophthalmology
10.2019 - 06.2022
Medical Receptionist
Braverman-Terry-Oei Eye Associates
08.2015 - 10.2019
Associate of Science - Nursing
San Antonio College
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