Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
19
19
years of professional experience
Work History
Service Manager
Buffalo Wild Wings
SOUTH ELGIN, IL
09.2020 - 02.2022
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
Reviewed and approved employee schedules and timesheets.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Server
Cooper’s Hawk Winery & Restaurant
Saint Charles, IL
04.2019 - 09.2020
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Bussed and reset tables to keep dining room and work areas clean.
Cultivated warm relationships with regular customers.
Bartender / Floor Manager
Flagstone Crafts & Cocktails
Geneva, Illinois
09.2013 - 06.2019
Manage staff throughout shift.
Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Cultivated warm relationships with regular customers.
Checked identification for minimum age for sale of alcoholic beverages.
Bartender
TGI Fridays
Saint Charles, Illinois
09.2010 - 09.2013
Maintain weekly liquor inventory
Create schedule for large corporate staff.
Line Cook / Server / Bartender
Max and Erma’s
Warrenville, Illinois
10.2009 - 09.2010
Manager
Lou Malnati’s
Naperville, Illinois
12.2002 - 10.2009
Compile reports for labor, food costs, and profits
Ordered food and liquor weekly for restaurant and bar
Maintain schedule for multiple departs.
Education
Glenbard North High
Skills
Excellent listening, written, and communication skillsBuilds collaborative and productive relationships with othersAble to adapt to different work situations or guidelines on the spotAbility to multitask under high stress situations while still maintaining customer satisfaction