Kurt D Francescone
Operation Manager
Fleming Island,FL
Summary
I am seeking a challenging management position in a dynamic and innovative organization where I can apply my skills and experience to drive success.
Overview
16
16
years of professional experience
Work History
HAZMAT Response Operations Manager
ERTS (Clean Harbors)
05.2022 - Current
- As an Operations manager specializing in HAZMAT response, I manage and monitor emergency spill response. I am responsible for preparing work authorizations, setting up a reserve fund, and sending contractors to the site. My responsibilities include overseeing the initial phases of spill response, collaborating with customers, ensuring prompt cleanup, adherence to regulations, and prioritizing client satisfaction. I also manage project management tasks such as planning, organizing, contract compliance, quality control, project accounting, health and safety supervision, and resource management. I also manage routine personnel issues and participate in performance evaluations. My skills include proficiency in HAZWOPER, RCRA, DOT, and OSHA reporting regulations, as well as proficiency in OSHA, DOT, and RCRA reporting regulations in the United States and Canada.
Supervisory Public Safety Dispatcher
Department of Defense
02.2010 - 05.2022
- As a senior public safety dispatcher with a US Secret Clearance, I have been certified by APCO and Department of Defense Telecommunicator I & II. I am certified by The International Academies of Emergency Dispatch in emergency police dispatch, emergency fire dispatch, and emergency medical dispatch (EPD). I am responsible for answering emergency 911 calls and dispatching personnel and equipment for the Department of Emergency Services (DES). I maintain precise records to ensure the quick deployment of necessary personnel and equipment. I know various law enforcement and fire service terminology, methods, and procedures. I record phone calls, 911 calls, and intrusion detection systems and monitor alerts and radio communications. I coordinate with other agencies to dispatch police, firefighters, and emergency medical professionals.
Education
Master's - Public Administration
Barry University
08.2025
Bachelor's - Emergency Management
Barry University
03.2024
Associate of Science - Criminal Justice
Broome Community College
12.2007
Skills
- Expertise in hazardous materials management
- Hazwoper supervisor training
- OSHA 30 certified
- Certified EMD (Emergency Medical, Fire, & Police Dispatch) from Priority Dispatch and the National Academy of EMD
- 2 Mayor’s Special Recognition Awards
- Awards National Billy Mitchell
- Army Commanding Award
- General Special Recognition Award
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operations monitoring
Timeline
HAZMAT Response Operations Manager
ERTS (Clean Harbors)
05.2022 - Current
Supervisory Public Safety Dispatcher
Department of Defense
02.2010 - 05.2022
Bachelor's - Emergency Management
Barry University
Associate of Science - Criminal Justice
Broome Community College
Master's - Public Administration
Barry University
Leadership
I have held several management supervisory and training positions with the Department of Defense and ERTS throughout my career. I have extensive experience in leading teams and developing strategies to achieve successful outcomes. I am also well-versed in providing guidance and mentorship to team members. I am confident in my ability to lead and successfully manage a team. Throughout my management career, I’ve faced challenges such as navigating budget constraints and managing diverse teams with varying skill levels. Additionally, adapting to rapidly changing technology and maintaining team morale during organizational shifts have required innovative problem-solving and strong leadership skills. Despite these challenges, I’ve consistently fostered a collaborative environment encouraging growth and achieving results. Ultimately, my experiences have taught me the importance of adapting to change and being an effective leader.
Military Experience
- INFORMATION MANAGEMENT WITH UNITED STATES AIR FORCE Rank E-3 Airmen First Class JUNE 1996- JULY 2000
- As an Airman in the Airforce, I would instruct senior officers and senior officer staff on the use of New Microsoft products. I was on the migration team as the Air Force transitioned to a new Microsoft Product.
- FEMA: 15 Years of FEMA Course and Class from management to operations levels
Communication
I have exceptional communication abilities, both verbally and in writing. I have repeatedly demonstrated my ability to explain difficult ideas and concepts to a wide variety of audiences. I am also capable of reaching agreements and resolving conflicts.
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