High-achieving Director with 23 years’ experience in healthcare. Skilled in providing perioperative, critical care, rehabilitation, emergency services, in-patient, and out-patient ambulatory services. Successful at building strong professional relationships of large complex projects utilizing excellent communication, organizational and analytical capabilities while maintaining high team morale and energy through transformational leadership.
Overview
34
34
years of professional experience
Work History
Director of Perioperative Services
Dartmouth-Hitchcock Medical Center
Lebanon, NH
09.2023 - 03.2024
Headed operational oversight to Perioperative services for academic level 1 trauma center for OR, PACU, Same Day, SSU, CHaD Pain free clinic and PAT.
OR includes 28 MOR and 2 minor rooms with 2 Center for Surgical Innovation with 6 direct reports with oversight of FTE.
Utilizing Lean Six SIgma, improved FCOT from 55% to 71% streamed line standard of work in SDS
Assessed operational performance metrics such as cost containment, efficiency and productivity levels.
Transformational leader improving engagement scores and retention from Tier 3 to Tier 1 in OR
Case Card project to implement Wavemark and EPIC integration project management collaboration.
Conducted monthly meetings with staff to discuss issues related to patient care, safety initiatives, policy updates and other topics relevant to the department's operations.
Director of Perioperative Services
Cleveland Clinic
Staurt , FL
05.2022 - 07.2023
Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Led and motivate 160 employees through supervision of 6 direct reporting managers, training and coaching on duties and daily operational activities.
Over sight of 22 procedural rooms to include hybrid suites
12,000 cases annually with robust ENDO program
Ortho Joint, Robotics, Breast Program, Vascular, Pediatrics, General Surgery, GYN, and ENT
Managed operations in accordance with budget requirements.
Responsible for Cardiac Cath and Electrophysiology service lines
Lead Interventional Radiology procedural areas.
One hospital based ASC with contract and supply oversight
One Joint Venture ASC working with Physician Board and contract and supply oversight
AAAHC successful accredidation
Maintained clinical competencies during staffing challenges to ensure safe patient care
Successful Joint commission accreditation.
Contract management and outcomes.
Successful EPIC integration
Project management realignment of service line and resources to include two major construction projects improving patient outcomes
Decreased TAT from 38 min to 31 min
FCOT improvement from 74% to 91%
Decreased traveler needs by 90% by incorporating Perioperative 101 program and ENDO program
Director of Surgical Services
HCA, Chippenham
Richmond, VA
01.2020 - 03.2022
200 FTE oversight with 2 Assistant Director and 4 managers, to support Main OR, Cardiac OR, PACU, SDS, Central Sterile Department, Pre Admission Testing Center, Anesthesia Department
18 OR's to include Level 1 Trauma and BRCA Center
8,100 cases annually with a 12% projected growth in 2022
Heart program, Ortho Joint, Robotics, Breast Program, Vascular, Trauma, Pediatrics, General Surgery, GYN, and ENT
Project management oversight of 24 million 4 OR integrated expansion with additional 4.3 million air handlers upgrades
Project management of Central Sterile 1.2 million upgrade
Project management oversight of 1.7 million Heart Hospital integrations upgrade to support 2 DaVinci Xi robots
Lead transition and successful obtainment of Level 1 Trauma certification from level 2
Successful Joint Commission surveys
Maintained clinical competencies during staffing challenges to ensure safe patient care
Improved TAT from 45 min to 33 min
FCOT improvement from 64% to 88%
4 successful Perioperative 101 programs decreasing traveler needs by 75%
Supported medical residency programs
Administrative Director
Bon Secours Mercy Health
Norfolk, VA
08.2018 - 01.2020
10 Operating Rooms with 2 Cystoscopy and 3 Endoscopy Suites with 5,400 OR cases including robotics and bariatric service lines, orthopedics, and GYN services, 2,600 Endo cases and 900 Cath and Vascular cases annually
Preoperative Care Center for preoperative services and Phase 2
PACU oversight
Cath and Vascular Labs including Biplane Vascular suite
Scheduling and Business office oversight
Maintained clinical competencies during staffing shortages to ensure safe patient care
Supported transition to other facility during closure
System Director of Cardiac Surgical Services
Sentara
Norfolk, VA
02.2015 - 08.2018
Cardiac Operating Room with 1900 cases annually with Hybrid room supporting Structural Heart Program
Cardiac Intensive Care Unit/Recovery Unit
Cardiac Intermediate Care Unit
Cardiac Rehab in-patient and out-patient services
Structural Heart Clinic
Cardiac Observation Unit
Operational responsibilities for two other cardiac surgical operating programs
180 FTE oversite and development of Peri Op 101, Critical Care RN development, and PACU/ASPAN program
10 OR over three campuses
Maintained clinical competencies in ICU/Step Down/OR during staffing challenges to ensure patient safety
Strategic planning to include new technologies to include TAVR program
Supported transplant program and attended all regulatory meetings
Daily rounding to improve staff development which led to two direct reports being promoted within system
Supported Medical residencies with Eastern Virginia Medical School
Supported Magnet certification and recertification
Successful Joint Commission and DNV accreditation surveys
Operating Room Manager
Sentara
Norfolk, VA
11.2013 - 02.2015
Surgical Services manager for 7 OR suites and 1 minor procedure room
40 FTE supporting 3500 cases annually
Process improvement initiatives, finance and productivity standards
High Performance Design Team member
Supported Ortho Joint and Spine certifications along with project management oversight
Maintained clinical competences during staffing challenges to ensure safe care
Successful completion of Sentara Leadership track
Instrumental in revamping block utilization leading to improved outcomes
Developed communication tool, Stop Light Board, to improve communication with team improving staff satisfaction
Clinical Nurse II
OrthoJointSentara
Norfolk, VA
09.2012 - 11.2013
Orthopedic Total Joint floor
Team leader for 8 RN's and 4 NCP's managing 37 Total Joint/Spine
Patients and Medical/Surgical overflow
Works with Unit Manager for all improvement processes, patient safety, and staff competencies.
Team Leader
US Navy
Portsmouth, VA
11.2012 - 05.2013
Responsible for 10 individuals overseeing chart and legal readiness for surgical patients
Ensures all Joint Commission requirements are met for surgical patients
Provides education and training for advance recovery and assessment skills.
PACU Clinical Nurse Manager
US Navy
Portsmouth, VA
10.2011 - 10.2012
For 18 RN's and 8 support personnel for recovery for Phase I patients for 11,000 patients annually
Critical care recovery and monitoring for post-surgical patients from pediatric to geriatric
Pain management and medication administration
Computerized documentation
Clinical expert in conscious sedation with over 3,000 sedations and recoveries
Program manager for Certified Post Anesthesia Nurse course Navy wide providing 18.5 continuing education credits., for 4 dental clinics with over 100 providers and 60 support staff providing care to 78,000 recruits annually
Ensured all education and competencies
Responsible for all Joint Commission standards
Clinic Director
US Navy
Portsmouth, VA
05.2010 - 11.2011
Managed 12 providers and 8 resident’s schedules and ensured daily patient surgery schedules
Three minor OR suites for pediatric through geriatric patients
Led 35 support staff of military and civilians
Patient advocate for referrals and eligibility for active duty, dependents and retirees
Provided conscious sedation and recovery for complex Oral Maxillofacial patients
Provided over 1,700 cases completing history and physicals, medication reconciliation, and documentation.
Critical Care Nurse/Charge Nurse
USNS Comfort
02.2010 - 05.2010
Critical care nurse for complex medical/surgical patients
Managed 32 bed Intensive Care Unit responsible for ventilator patients from pediatric to geriatric
Clinical expert utilizing multiple drug regimens to maintain sedation and pain management
Leader for 12 registered nurses and 12 support staff
Holistic approach to cultural and nutritional needs.
Clinic Director
US Navy
Portsmouth, VA
07.2009 - 02.2010
Managed 12 providers and 8 resident’s schedules and ensured daily patient surgery schedules
Three minor OR suites for pediatric through geriatric patients
Led 35 support staff of military and civilians
Patient advocate for referrals and eligibility for active duty, dependents and retirees
Provided conscious sedation and recovery for complex Oral Maxillofacial patients
Provided over 600 cases completing history and physicals, medication reconciliation, and documentation.
Director of Nursing Services
US Navy
Great Lakes, IL
10.2007 - 07.2009
Provided conscious sedation and recovery for complex Oral Maxillofacial patients
Hands on leader providing continuity of care in operating rooms for complex surgical cases
Responsible for history and physicals, medication reconciliation, and documentation prior to procedures
Managed 5 providers schedules and 4 residents in teaching facility
3 minor OR suites and 1 Main OR
Supervisor to 30 FTE
Flight Nurse/Trauma ICU Nurse
US Navy
, Iraq
02.2007 - 10.2007
Critical care nurse for 8 bed Intensive Care Unit
Provided high acuity care for combat related injuries to US service members, coalition forces, and enemy combatants
Critical care nurse for Forward Resuscitative Surgical Suite in combat area
Officer in charge for FRSS.
Supported Special Forces Units and missions
Flight Nurse
Clinic Manager
US Navy
Great Lakes, IL
11.2006 - 02.2007
Provided conscious sedation and recovery for complex Oral Maxillofacial patients
Provided over 100 cases completing history and physicals, medication reconciliation, and documentation
Managed 3 providers, 2 residents and surgery schedules
2 minor OR suites for pediatric through geriatric patients
Led 8 support staff of military and civilians
Patient advocate for referrals and eligibility for active duty, dependents and retirees.
Clinic Manager
US Navy
Great Lakes, IL
06.2006 - 11.2006
Provided conscious sedation for all endoscopy procedures and wound care patients
Responsible for history and physical, medication reconciliation, and preoperative and post-operative education
Managed 4 providers, support staff and surgical schedules
Fiscally responsible for 1.3 million budget
Patient advocate
Command representative for Combine Federal Campaign raising 1.1 million dollars to charities
Critical Care Nurse
US Navy
Great Lakes, IL
06.2005 - 05.2006
Provided critical care for 8 beds Intensive Care Unit for multipurpose unit
Monitored and documented patient care
Clinical expert for laboratory values and intravenous administration.
PACU overflow nurse
Charge Nurse
Staff/Charge Nurse
US Navy
Bethesda, MD
06.2003 - 07.2005
For 16 bed unit for complex and critical care hematology/oncology patients
Facilitated patient admission, transfer and discharge processes.
Precepted new staff nurses to provide education on hospital policies and procedures, patient care skills, medical procedures and techniques and patient assessments and interventions.
Provided pain management, medication administration, chemotherapy administration, blood product administration and alternative therapy techniques
Detailed documentation for protocol administration
Managed charge nurse responsibilities for 3 registered nurse and 4 support staff on daily basis
Palliative Care Coordinator providing assistance to patients and family dealing with end-of-life care
Multi-disciplinary approach
Staff nurse for VIP Medicine for members of Supreme Court and Congress
Staff Nurse Special Forces
US Navy
, Iraq
03.2003 - 06.2003
Staff nurse for Enemy Prisoner of War Unit, USNS Comfort, for 32 bed unit dedicated to surgical/medical foreign patients
Holistic approach to language barriers, cultural differences, and nutritional differences
Provided medical/surgical care, pain management, and wound care
Led 6 medical assistants in hostile environment
Collaboration of support for Special Forces units
Staff Nurse
US Navy
Bethesda, MD
06.2002 - 03.2003
Hematology and Oncology/Telemetry
Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
Recorded patients' medical history, vital statistics and test results in electronic medical records.
Developed care plans complete with effective nursing measures to improve patients' mental and physical health.
Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
VIP Medicine Team
Worked with NIH/NCI
Staff Nurse
US Navy
Newport, RI
04.2002 - 05.2002
Attended and graduated Basic Officer Leadership course.
United States Corpsman US Navy
08.1990 - 09.1994
Completed basic corpsman school
Field medical service school
Various assignments as a corpsman with Marines, Special Forces, and hospital settings.
Education
Master of Science - Health Care Administration
Capella University
01.2018
Bachelor’s of Science - Nursing
Lewis University
01.2002
Associate Degree - Science General
Kishwaukee Community College
01.1997
Skills
Mentor and Training
Team Building
Program Development
Project Management
Financial Oversight
Strategic Planning and Development
Process/Quality Improvement
Clinical Experience
Collaborative Leadership
Patient Safety
Additional Information
Registered Nurse Virginia, License number 00001239721 Basic Life Support (BLS) Certification