Kurt Hardie
Isanti,MN
Summary
Driver with great skills in relationship building, communication, and mechanical maintenance. Accomplishes performance targets consistently and maintains clean, professional vehicle. Physically fit for challenging work.
Customer-oriented Driver offers over 30 years of experience in diverse environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.
Safety-conscious driver experienced with light trucks and vans. Works quickly to meet daily targets with expert loading, unloading and transportation. Adapts quickly to changing situations to overcome problems and maintain performance
Background in developing customer connections. Brings superior work ethic and excellent people skills to delivery process.
Enthusiastic driver with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.
Air Force Veteran
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transportation Driver
Groome Transportation
Saint Cloud, MN
10.2019 - 04.2020
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Delivered customers to MSP Airport
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Adhered to all applicable road regulations while driving long distances.
- Transported riders to designated stops according to pre-determined schedules.
- Reported any incidents or accidents involving company vehicles to management immediately.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Promoted positive customer service by getting the Airport in a timely matter.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Communicated with dispatchers regarding delivery updates or changes in route plans.
- Reported delays and accidents to stations using telephones or two-way radios.
- Performed daily pre-trip inspections to ensure the safety of vehicles.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Interacted courteously with customers when delivering goods or services.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Reported mechanical problems encountered with vehicles to dispatch.
- Picked up clients from specific locations to transport and drop off at destinations.
- Identified needs of customers promptly and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Retail Sales Associate
Runnings Farm And Fleet & Mills Fleet Farm
Monticello, MN
10.2018 - 10.2019
- Assisted customers with finding the right product for their needs.
- Inspected purchased items for defects before handing them over to customers.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Demonstrated knowledge of store products and services.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Helped customers by answering questions and locating merchandise.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Kept informed about new products arriving at the store on a regular basis.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Assessed customer product needs and interests in order to best recommend suitable items.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Answered store and merchandise questions and led customers to wanted items.
- Cross-sold products to boost overall sales purchases.
- Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
- Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
- Provided product information and answered customer questions.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Organized displays to attract customers and promote sales.
- Greeted customers to determine wants or needs.
- Created price tags and merchandise signs for new items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves with merchandise according to company standards.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Cleaned shelves, counters and tables to maintain organized store.
- Reported any discrepancies in inventory counts or pricing issues promptly.
- Ticketed, arranged and displayed merchandise to promote sales.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with others to discuss new opportunities.
- Completed day-to-day duties accurately and efficiently.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
CDL Driver
Old Dominion Freight, Saia,Schneider
Blaine, MN
01.2006 - 12.2012
- Performed pre-trip inspections on vehicles to identify potential mechanical issues.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Observed all safety protocols while operating commercial motor vehicles.
- Processed shipment documents neatly and efficiently for each load.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Ensured compliance with federal and state regulations regarding the transport of hazardous materials.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Hooked and unhooked trailers from tractor and converter dollies.
- Loaded, balanced and secured product to safely transport goods.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
- Delivered freight within specified time frames while adhering to assigned routes and schedules.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Maintained safe driving habits to protect property and general public on roadways.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Completed daily post-trip inspections on assigned vehicles upon completion of route.
- Planned routes using personal knowledge and GPS mapping software to optimize strategies.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Reported delays and accidents to stations using telephones or two-way radios.
- Adhered strictly to hours of service guidelines established by the Department of Transportation.
- Kept vehicles in good operating condition with thorough inspections and basic maintenance.
- Delivered customer orders to homes and places of business within established time frames.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded and unloaded trucks using appropriate equipment such as forklifts, pallet jacks.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.
- Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Conducted routine checks on tires, brakes, lights, signals, and fluids as part of a preventive maintenance program.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Reported any incidents or accidents involving company vehicles immediately to supervisors and managers.
- Operated heavy-duty trucks and semi trailers to complete long distance deliveries of products.
- Provided courteous customer service during deliveries and pickups of goods from customers' sites.
- Utilized pallet jacks and forklifts to load and unload materials off trucks.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Recognized by management for providing exceptional customer service.
- Delivered products to customer locations on time.
- Understood and followed oral and written directions.
Education
Computer Repair Certificate -
Control Data
Mpls01-1978
Certification
- Completed numerous Driving Skills Certificates for the companies I worked with under my CDL License.
- While in the Air Force I completed a Medical Material Specialist certificate
References
References available upon request.
Timeline
Transportation Driver
Groome Transportation
10.2019 - 04.2020
Retail Sales Associate
Runnings Farm And Fleet & Mills Fleet Farm
10.2018 - 10.2019
CDL Driver
Old Dominion Freight, Saia,Schneider
01.2006 - 12.2012
Computer Repair Certificate -
Control Data
- Completed numerous Driving Skills Certificates for the companies I worked with under my CDL License.
- While in the Air Force I completed a Medical Material Specialist certificate