Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Kurt Harvey

Kurt Harvey

Orlando,FL

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Equipped with technical software skills required for advanced sales and business needs.

Overview

19
19
years of professional experience

Work History

Specialist

Apple
08.2022 - Current
  • Followed all company policies and procedures to deliver quality work.
  • One of the top ten highest performing employees for four months by consistently delivering clients a quality experience through learned behaviors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and ensuring I understood their journey.
  • Prepared, presented and maintained appropriate stock levels to promote product availability to customers.
  • Maintained knowledge of current sales and goals for each category, quality compliance and customer experiences.

Microsoft Expert

Best Buy / Microsoft
01.2016 - 08.2022
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
  • Led and assisted technical upgrade projects for the store by working and coordinating with leadership and Microsoft for integrations.
  • Trained and mentored over 30 employees by coaching daily, leading performance reviews and offering constructive feedback.

Photographer

KHD Film (Self-employed)
06.2011 - Current
  • Remained up-to-date with the latest editing software
  • Worked as a Contractor photographer for property management company RealPage
  • Worked closely with clients and colleagues to produce high-quality images for various print and digital projects
  • Completed complex photo shoots at indoor and outdoor venues.
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times
  • Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

Education

Associate of Arts - Information Technology

University of Phoenix
Tempe, AZ
03.2012

Skills

  • Image Editing
  • Customer Feedback
  • Sales Expertise
  • Brand Consistency
  • Client Requirements
  • Digital Enhancements
  • Lighting Expertise
  • Strong Compositional Skills
  • Strong Communication and Interpersonal Skills
  • Cash Handling
  • Adaptable and Flexible
  • Exceeding Customer Expectations

Timeline

Specialist

Apple
08.2022 - Current

Microsoft Expert

Best Buy / Microsoft
01.2016 - 08.2022

Photographer

KHD Film (Self-employed)
06.2011 - Current

Associate of Arts - Information Technology

University of Phoenix

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Kurt Harvey