Kurt Hauser
Sunrise,USA
Summary
Highly experienced management trainer with over 20 years of leadership in the food service and hospitality industry, specializing in training and developing managers at all levels. Proven track record in streamlining operations, enhancing team performance, and implementing training programs that drive operational excellence. Adept at creating training solutions and facilitating development programs that align with corporate objectives and foster a positive, results-oriented culture.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Operator
Naked Farmer
Sunrise, FL
11.2023 - 09.2024
- Managed a $2M fast-casual fine dining store, overseeing all restaurant operations, including kitchen and financial management
- Provided comprehensive training to Chef De Cuisines, preparing them for promotion to Operators
- Filled in as the Operator at the flagship store in Tampa, training new Operators
- Achieved consistent catering success, maintaining 100% guest satisfaction
- Key Achievements:
- Trained and mentored Chef De Cuisines to step into Operator roles
- Increased sales by over 30% and operating profits by 8-10% from the prior year
- Reduced food costs by 5%, while meeting labor and operational targets
General Manager/Trainer
Flanigan’s Seafood Bar & Grill
Fort Lauderdale, FL
11.2020 - 09.2023
- Trained new managers and MITs (Managers-in-Training) for two high-volume locations, focusing on leadership development and financial acumen
- Collaborated with the Regional Director of Operations to implement a SMART goal model to help general managers achieve company standards
- Worked on developing training modules for various levels of management to ensure alignment with company objectives
- Key Achievements:
- Spearheaded manager training, helping multiple team members become General Managers
- Assisted with the introduction of KDS (Kitchen Display Systems) technology
- Successfully exceeded sales and forecast goals across locations, with over 90% budget accomplishment
Training Manager
Twin Peaks Restaurants
Davie, FL
04.2019 - 04.2020
- Worked across multiple stores, providing training to General Managers, Kitchen Managers, and Floor Managers
- Trained managers on P&L understanding, kitchen operations, and staff development
- Opened a new store in Cincinnati, OH, and returned to the flagship store (#1 in America) to ensure operational excellence and SOP adherence
- Key Achievements:
- Part of the Training Store of the Year (2017 & 2018)
- Trained and mentored multiple managers to develop their business acumen and leadership skills
- Created a monthly cleaning guide for enhanced guest experience and operational consistency
Education
Bachelor of Arts - Psychology
Medaille University
Buffalo, NY05.2007
Skills
- Management & Leadership Training
- Staff Development & Mentoring
- Performance Evaluation & Coaching
- Operational Efficiency Improvement
- Budgeting & Forecasting
- Team Building & Conflict Resolution
- Financial Analysis & P&L Management
- SOP & Compliance Adherence
- Menu Development & Food Safety Training
Certification
ServSafe Certification, Manager, 12/31/27
Awards
- 2017 Top 25 Best Overall Guest Satisfaction Award
- 2017 President’s Award
- 2018 – 2nd Highest Gross Operating Profit Percentage Increase
- 100% Guest Satisfaction in Catering Achievement Award
Timeline
Restaurant Operator
Naked Farmer
11.2023 - 09.2024
General Manager/Trainer
Flanigan’s Seafood Bar & Grill
11.2020 - 09.2023
Training Manager
Twin Peaks Restaurants
04.2019 - 04.2020
Bachelor of Arts - Psychology
Medaille University
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