Kurt Henderson
Management
Atlanta,GA
Summary
Dedicated and safety-conscious professional with a strong focus on adhering to airfield safety protocols and airline policies. Excited about the opportunity to take on a challenging new role and bring nine years of related experience to the table. Experienced in providing dedicated crew leadership and effectively delegating tasks. Ready to contribute skills and expertise to ensure smooth operations and exceptional service delivery.
Overview
10
10
years of professional experience
Work History
Police Cadet
South Fulton Police
08.2023 - 11.2023
- Filed records and provided recordkeeping duties.
- Promoted positive relationships between the police force and the community by addressing citizen concerns through open dialogue and conflict resolution techniques.
- Stayed current with evolving law enforcement trends, attending ongoing professional development courses to enhance skills and knowledge applicable to a future career as a police officer.
- Assisted in maintenance of police facilities and vehicles.
Manager
Walmart.com
09.2021 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Warehouse Supervisor
AGI Alliance Ground Inc.
04.2019 - 08.2022
- Increased productivity through cross-training and thorough training of both current employees and new hires
- Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules
- Applied schedule, organizational and routing knowledge to enhance delivery planning
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs
- Satisfied reporting requirements with timely and accurate logging of daily activities
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets
- Oversee more than $21 million in inventory and supervised 10 employees in 5,000 square foot warehouse for Airline company
- Managed day-to-day shipping and receiving, typically overseeing more than 5,000 packages in 24-hour period
- Proficient in the use of pallet movers, standup forklifts, swing-reach trucks; troubleshooting breakdowns and call for repairs
- Assessed employee performance and facilitated commendations and discipline as necessary
- Supervised scheduling for freight and package shipments and managed return and transfer procedures
General Store Manager
Family Dollar, Inc
09.2017 - 04.2019
- Completed store operational requirements by scheduling and assigning employees; check in on results
- Maintained store staff by recruiting, training employees, coaching, counseling and disciplining employees
- Achieved financial objectives by budgeting; analyzing variances; implemented corrective actions
- Marketed merchandise by studying advertising, sales promotion, and display plans for profitability ratios
- Determined marketing strategy by reviewing operational and financial statements including sales records
- Maintained operations by initiating, coordinating, and enforcing program operational and policies procedures
- Formulated pricing policies by reviewing merchandising activities, determining additional needed sales promotion, display plans, including but not limited to clearance sales
Real Estate Leasing Administrator/ Office Manager
Cushman & Wakefield Group, Inc
09.2013 - 05.2017
- Processed move in/move out, setting up leases, executing renewals
- Accepted service requests from residents and routes to maintenance for prompt processing
- Administrative support to the Housing supervisor and the Leasing Manager
- Meet prospective residents, identifying their housing needs: interviewing eligibility
- Ensured that all rents and late fees/check charges are collected, posted and deposited in a timely manner
- Maintained rent rolls, delinquency reports, move-in/outs transactions are submitted on a timely basis
- Ensured that A/P invoices are submitted to the corporate office for payment, handled petty cash and all funds
- Scheduled inspections of insured, commercial/ residential contractor and ensure safety code compliance
Education
MBA - BUSINESS PSYCHOLOGY & ORGANIZATIONAL DEVELOPMENT
AIU University
Atlanta, GA01.2011
BACHELOR DEGREE - APPLIED MANAGEMENT
Berkeley College
New York, NY01.2004
Skills
- Airline policy implementation
- Load weight calculation
- Product inspections
- Cargo staging protocols
- Purchasing management
- Department management collaboration
- Mentoring and training
Phone
cell, (470)-277-1542
Timeline
Police Cadet
South Fulton Police
08.2023 - 11.2023
Manager
Walmart.com
09.2021 - 09.2023
Warehouse Supervisor
AGI Alliance Ground Inc.
04.2019 - 08.2022
General Store Manager
Family Dollar, Inc
09.2017 - 04.2019
Real Estate Leasing Administrator/ Office Manager
Cushman & Wakefield Group, Inc
09.2013 - 05.2017
MBA - BUSINESS PSYCHOLOGY & ORGANIZATIONAL DEVELOPMENT
AIU University
BACHELOR DEGREE - APPLIED MANAGEMENT
Berkeley College
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