KURT HOLLOWELL
Progress Rail A Caterpillar
Muncie,IN
29
years of professional experience
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Customer Service skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated situations.
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Work History
Warehouse Worker
8 Months- Maintained accurate inventory records using warehouse management systems to ensure stock availability.
- Operated forklifts and pallet jacks to efficiently transport materials within the warehouse environment.
- Trained new employees on safety protocols and proper material handling techniques for optimal performance.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
Warehouse Worker
4 Months- Operated forklifts and pallet jacks to efficiently move materials throughout the warehouse.
- Assisted in loading and unloading shipments, adhering to safety protocols during operations.
- Conducted inventory checks, ensuring accurate stock levels and minimizing discrepancies.
- Collaborated with team members to optimize workflow processes and enhance productivity.
Jail Officer
1 Year 9 Months- Ensured secure custody and control of inmates within facility.
- Searched building and grounds, living quarters and work areas for contraband
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
- Prepared and maintained accurate records and reports of daily functions to support operational transparency and accountability.
- Inspected cells and conducted random searches of common areas.
- Monitored inmate behavior to deter criminal activity and escape attempts, enhancing overall facility security.
Dispatcher
11 Months- Resolved issues swiftly and provided accurate information while operating independently.
- Surveyed security feeds to detect and react to potential threats.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Monitored security cameras to identify and respond to suspicious activity.
- Engaged with callers in inbound center to facilitate efficient dispatch for emergency situations.
Security Officer
2 Years- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Reported safety hazards for remediation response.
- Completed incident reports to record security or loss prevention incidents.
- Observed patrons and customers to quickly address security situations.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence.
Case Manager
1 Year 3 Months- Performed ongoing assessments to evaluate mental health needs, working with multidisciplinary team to develop, initiate, manage and modify individualized plans of inmates
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping inmates regain or improve coping abilities to prepare for entering society upon there release
- Provided skilled, timely and level-headed emergency response to critical situations
- Oversaw and managed staff in case management while maintaining high level of staff morale and professionalism.
- Maintained up-to-date case records with case activity status.
Caseworker
3 Years 10 Months- Managed caseload of over 100 inmates
- Performed case management functions, including discharge planning, placement monitoring and annual reviews
- Determined Inmates eligibility and suitability for programs by performing intake interviews.
Correctional Officer
9 Years- Maintained custody and control
- 250 inmates housed in a maximum security unit
- Searched building and grounds, living quarters and work areas for contraband
- Made rounds at specified intervals and conducted head counts and roll calls
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
- Prepared, processed and maintained forms, reports, logs, records of daily functions.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
Correctional Sergeant
2 Years 1 Month- Coordinated responses to emergency situations arising in different prison locations
- Supervised four to six employees and performance of tasks and managed up to 250 offenders
- Supervised dining hall, outdoor recreation area, vocational shop and inmate housing unit
- Completed daily work report sheets and delegated tasks to employees
- Responded quickly and effectively to all security violations and duress alarms
- Processed and logged accurate and detailed incident reports
- Responded to calls in both routine and emergency situations
- Delivered accurate verbal and written reports to company personnel.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
Correctional Officer
2 Years 6 Months- Maintained custody and control
- 250 inmates housed in a maximum security unit
- Searched building and grounds, living quarters and work areas for contraband
- Made rounds at specified intervals and conducted head counts and roll calls
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers
- Prepared, processed and maintained forms, reports, logs, records of daily functions.
Correctional Officer
5 Years 6 Months- Supervised and directed juvenile movement during various activities on and off campus
- Oversaw 50 juveniles in correctional residential facility setting
- Made rounds at specified intervals and conducted head counts and roll calls
- Restrained juvenile inmates when disturbances required physical intervention
- Supervised youth's daily activities, including school, meals and recreation time
- Completed intake paperwork, fingerprints and searches
- Determined and assigned inmates to appropriate housing
- Booked new inmates into facility and processed inmates for release
- Escorted inmates to and from cells, court, hospitals and medical appointments
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
Education
High School Diploma
Skills
Verbal and Written Communication
Customer Relationship Management
Investigative Skills
Interior and Exterior Patrol
Incident Reporting
Detail-Oriented
Customer Service
Security Regulation Enforcement
Professional Demeanor
De-escalation Techniques
Theft Prevention
Report Writing
High Level of Integrity
Self-motivated and disciplined
Order picking
Material handling
Warehouse operations
Order fulfillment
Inventory management
Forklift operation
Inventory tracking
Timeline
Warehouse Worker
Progress Rail A Caterpillar
02.2026 - CurrentRead More
Warehouse Worker
Impact/ PROGRESS RAIL
10.2025 - 02.2026Read More
Jail Officer
Hamilton County Sheriff's Department
01.2024 - 10.2025Read More
Dispatcher
Community Health Network Police Department
02.2023 - 01.2024Read More
Security Officer
Community Health Network Police Department
02.2021 - 02.2023Read More
Case Manager
Pendleton Correctional Facility
09.2017 - 12.2018Read More
Caseworker
Pendleton Correctional Facility
02.2015 - 12.2018Read More
Correctional Sergeant
Pendleton Correctional Facility
03.2009 - 04.2011Read More
Correctional Officer
Pendleton Correctional Facility
02.2006 - 02.2015Read More
Correctional Officer
New Castle Correctional Facility
09.2003 - 03.2006Read More
Correctional Officer
Muncie Reception And Diagnostic Center
03.1998 - 09.2003Read More
Delta High School
High School Diploma
Read More