Kurt Krause
Raleigh,NC
Summary
Proactive Operations Manager with strong background in sales, branch operations, financial analysis, budgeting and forecasting. Develops and implements actionable financial, customer centric, and management operations plans.
Overview
27
27
years of professional experience
Work History
BRANCH MANAGER
A + MORTGAGE
10.2023 - Current
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Examined customer loan applications for loan approvals and denials.
- Submitted loan applications to underwriter for verification and recommendation.
- Maintained high touch and professional customer interactions.
- Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
LOAN OFFICER
NORTHPOINTE BANK
03.2023 - 08.2023
- Originated, examined, processed, closed, and administered customer loan applications from start to finish.
- Ensured compliance with all federal and state regulations throughout the loan origination process.
- Collaborated with underwriters to expedite loan approvals and close loan applications in a timely manner.
- Advised clients in selecting appropriate loan products for their individual needs, resulting in higher customer satisfaction.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Maintained an extensive knowledge of current market trends and industry changes to provide accurate advice to clients.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
SALES MANAGER
RAPID MORTGAGE COMPANY
01.2019 - 03.2023
- Promote company products through business partners, referral networks, and realtors, with strong attention to reputation management
- Recruit, lead, and motivate employees to achieve and exceed sales goals
- Extensive external business development initiatives that align with local and national goals
- Deliver effective presentations to various audiences on services and lending products
- Drive accountability and success of loan originators by utilizing continuous feedback and coaching opportunities
- Practice continuous process improvement to adapt, grow, and execute new strategies in the dynamic lending environment
- Practice and encourage effective verbal and written communication skills on various platforms both internally and externally
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built long-lasting client relationships through excellent customer service and consistent follow ups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
SALES MANAGER
AMERICAN FINANCIAL NETWORK
01.2015 - 01.2019
- Exceed Independent and branch production goals by utilizing various lending strategies
- Responsible for recruiting, hiring, training, and retaining lending professionals
- Ensure accuracy and compliance throughout the loan application process
- Build, grow, and maintain external partnerships and referral network
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
SALES MANAGER
AMERICAN NEIGHBORHOOD MORTGAGE ACCEPTANCE COMPANY INC.
01.2013 - 01.2015
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
SALES MANAGER
RESIDENTIAL FINANCE CORPORATION
01.2011 - 01.2013
SALES MANAGER
BRIGHTGREEN HOME LOANS
01.2010 - 01.2011
BRANCH MANAGER
1st METROPOLITAN MORTGAGE
01.2006 - 01.2010
BRANCH MANAGER
GREAT LAKES MORTGAGE
01.2005 - 01.2006
SENIOR LOAN OFFICER
CAPITAL EQUITY SERVICES
01.2003 - 01.2005
BRANCH MANAGER
PRIMARY RESIDENTIAL MORTGAGE
01.2001 - 01.2003
SENIOR LOAN OFFICER
FIRST RESIDENTIAL MORTGAGE
01.1998 - 01.2001
Education
Associate of Arts - Business Administration
Lansing Community College
Lansing, MI1989
Skills
- Operations Management
- Customer Centric
- Excellent time management skills
- Coaching and Mentoring
- Strong team-builder
- Sales professional
- Relationship Management
- Proactive Communication
- Business Development
- NMLS ID #75796
Timeline
BRANCH MANAGER
A + MORTGAGE
10.2023 - Current
LOAN OFFICER
NORTHPOINTE BANK
03.2023 - 08.2023
SALES MANAGER
RAPID MORTGAGE COMPANY
01.2019 - 03.2023
SALES MANAGER
AMERICAN FINANCIAL NETWORK
01.2015 - 01.2019
SALES MANAGER
AMERICAN NEIGHBORHOOD MORTGAGE ACCEPTANCE COMPANY INC.
01.2013 - 01.2015
SALES MANAGER
RESIDENTIAL FINANCE CORPORATION
01.2011 - 01.2013
SALES MANAGER
BRIGHTGREEN HOME LOANS
01.2010 - 01.2011
BRANCH MANAGER
1st METROPOLITAN MORTGAGE
01.2006 - 01.2010
BRANCH MANAGER
GREAT LAKES MORTGAGE
01.2005 - 01.2006
SENIOR LOAN OFFICER
CAPITAL EQUITY SERVICES
01.2003 - 01.2005
BRANCH MANAGER
PRIMARY RESIDENTIAL MORTGAGE
01.2001 - 01.2003
SENIOR LOAN OFFICER
FIRST RESIDENTIAL MORTGAGE
01.1998 - 01.2001
Associate of Arts - Business Administration
Lansing Community College
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