Directed sales initiatives to close high-value deals and manage significant accounts. Oversaw business development strategies across multiple sectors. Cultivated strong client relationships through effective presentations and contract negotiations.
Overview
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Certification
Work History
Assistant Vice President Practice Development Manager
Synchrony Financial (Formerly GE Capital), CareCredit
Builds and maintains relationships with C-suite executives, across multiple specialties Dental, Veterinary, Cosmetic, and Specialty Industries. Educating them on CareCredit's financial solutions to improve patient accessibility to treatment and drive incremental revenue for their practice. Focusing on partner product engagement and exceeded credit goals within assigned territory. Identified client needs, created solutions, and delivered value. Overcame objections and resistance with key decision makers. Ensured compliance with industry regulations and legal requirements in all operations.
Maintained top 10% of sales force for 14 consecutive years.
Increased total CareCredit usage and applications year-over-year
Awarded Top Performer East Region in 2023, 118% of goal.
Awarded Top Performer East Region in 2022, 126% of goal.
Represented Tampa territory; grew territory 158% in 2017 (subsequently split into three territories).
Named Dental Service Organization (DSO) Ambassador in 2015 (Heartland Dental); developed playbooks that were rolled out companywide.
Professional Sales Representative, Therapeutics
Forest Pharmaceuticals, Inc.
Oversaw a territory with 300+ accounts. Provided education monthly on four products, three of which were new products to market. Delivered sales presentations to pharmaceutical prescribers. Leveraged company resources to identify potential patients and referral sources and educate them on the value of pain management and mental health disorder treatment. Responded to physicians and office staff needs regarding prescribed medications. Worked with sales, clinical research, marketing, and technical support to develop optimal solutions.
Finished in top 25% of the entire sales force, FY 2010 (126/502).
Recognized as the leader of most new prescribers during new product launch mode (Savella), FY 2009.
Top 10% of sales force for lead product (Savella), FY 2009.
Awarded Sales Representative of the 4th Quarter, FY 2008.
Leveraged persistence to gain access to decile 10 physicians; built relationships with hospital personnel and identified key decision makers to facilitate future sales.
Created community events at free clinics, blood drives to improve patient awareness of medications
Education
BS - Business Communications
University of Wisconsin-Stevens Point
Skills
Assisted in creating sales strategies to improve market presence Supported coordination of sales objectives with company goals Collaborated with team members to execute sales initiatives effectively
Assisted in researching potential leads through targeted methods Supported outreach initiatives to connect with prospective clients Helped maintain an organized database of leads for future follow-up
Implemented consultative selling strategies to effectively identify client needs and deliver customized solutions
Assisted in negotiations to achieve beneficial agreements Supported contract finalization processes for efficient closures Aided teams in preparing necessary documentation for successful deal completions
Directed comprehensive account management processes to strengthen client relationships
Assisted in conducting market analysis to support team decision-making Helped gather and interpret research data for projects Collaborated with colleagues to report market trends accurately and on time
Assisted in creating forecasts and reports to aid decision-making processes Supported team members in data collection for precise reporting Aided in trend analysis to improve future forecasting efforts
Directed territory management initiatives to enhance sales performance and strengthen client relationships
Developed extensive product knowledge to elevate customer engagement
Delivered impactful presentations to convey key information effectively
Spearheaded team leadership initiatives to enhance collaboration and performance
Assisted teams with Salesforce for customer relationship management tasks Supported data entry and maintenance for accurate records Helped troubleshoot user issues to improve system functionality
Assisted teams in leveraging CRM systems to improve customer interactions Supported data entry and management to ensure accurate customer records Aided in resolving user issues related to CRM functionalities
Optimized team collaboration and productivity through effective utilization of Microsoft 365 tools
Certification
Dimensions of Professional Selling, Carew International
Pharmaceutical Sales Training, Forest Pharmaceuticals, Inc.
Customer Service Representative at GE CAPITAL RETAIL BANK/SYNCHRONY FINANCIALCustomer Service Representative at GE CAPITAL RETAIL BANK/SYNCHRONY FINANCIAL