Proactive delivery driver and customer service expert with a focus on ensuring timely product delivery and maintaining safety protocols. Committed to enhancing customer satisfaction through effective communication and problem-solving.
Overview
8
8
years of professional experience
Work History
Machine Operator
Minigrip
Seguin
03.2025 - 09.2025
Trained new operators on machine functions and safety procedures to ensure compliance and operational readiness.
Inspected equipment regularly to maintain optimal performance and prevent downtime.
Operated machinery to produce high-quality packaging products, contributing to overall production standards.
Product Research Analyst
SATX Liquidation group
San Marcos
07.2024 - 01.2025
Analyzed competitor products and pricing strategies using data tools to inform product development.
Selected manufacturing methods, fabrication, and product designs.
Evaluated internal practices to ensure compliance with government regulations and enhance operational integrity.
Contributed to development of promotional materials that effectively communicated product features and benefits.
Delivery Driver /Customer Service Cashier
R&H stores
New Braunfels
12.2023 - 05.2024
Loaded and unloaded delivery vehicles to ensure timely dispatch and safe transport.
Informed customers about delivery times and accommodated special requests to enhance satisfaction.
Delivered products to customers on time and in excellent condition.
Followed route plans to ensure efficient delivery schedules.
Inspected vehicles for safety and maintenance before each shift.
Delivered goods promptly while following speed limits and traffic regulations to maintain safety.
Transported and safely delivered items to prevent damage or loss.
Packaged Handler
AmazonSan
San Marcos
08.2020 - 11.2023
Operated material handling equipment to ensure safe and timely package transport.
Sorted packages to facilitate on-time delivery to various destinations.
Assisted team members in heavy lifting and package processing to streamline workflow.
Loaded and unloaded packages from delivery trucks efficiently.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Electrical Technician
Nickel Industrial
La Vernia
01.2018 - 07.2020
Diagnosed electrical faults using specialized testing equipment and tools.
Teamed with colleagues to troubleshoot and resolve complex electrical issues, improving system functionality.
Installed electrical systems in compliance with safety standards and regulations.
Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
Performed routine maintenance on machinery, enhancing operational reliability.
Recorded repairs and maintenance activities, ensuring compliance with documentation standards.