Kurt Long
Dallastown,PA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Kleenrite Services
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
Lead Worker
Millersville University
01.2017 - Current
- Conducted regular inspections to ensure high-quality cleanliness standards were met
- Supervised housekeeping staff in daily cleaning tasks
- Trained new team members on proper cleaning procedures and techniques
- Conducted performance evaluations for individual team members
- Vacuumed and shampooed carpets, rugs and upholstered furniture
- Swept, scrubbed and waxed floors using brooms, mops, or powered scrubbing and waxing machines
- Assigned duties to other staff, instructing work methods and routines
Head Cashier
Home Depot
09.2011 - 06.2016
- Operated POS systems to process payments, verify pricing and monitor stock levels
- Coordinated breaks for cashier staff while maintaining optimal floor coverage
- Managed cashier team and ensured smooth daily operations
- Assisted customers with returns, exchanges, and refunds according to company policies
- Cross-trained additional employees and adapted workflows to meet current needs
- Implemented loss prevention strategies by monitoring transactions for fraudulent activity or theft
- Kept customers happy by quickly processing payments and bagging purchases
- Recorded daily transactions in system using correct procedures and focusing on accuracy
School Custodian
Solanco School District
06.2004 - 03.2016
- Kept building common areas clean and tidy by sweeping, vacuuming and mopping
- Picked up and removed trash and recycling from trash rooms and offices
- Safely moved furniture in rooms for special functions and meetings
- Operated floor scrubbing machines to clean large surface areas effectively
- Operated powered equipment to reach raised windows
Education
High School - GED -
Red Lion Area Senior High School
06.2007
Bachelor of Arts (B.A.) - Secondary Education: English
Millersville University
Millersville, PA08.2011
Skills
- Performance Evaluation
- Time Management
- Problem Solving
- Staff Training
- Strong Work Ethic
- Good Communication
- Customer service
- Money handling
- Team leadership
- Decision-making
- Staff training and development
- Goal setting
Timeline
Assistant Manager
Kleenrite Services
09.2024 - Current
Lead Worker
Millersville University
01.2017 - Current
Head Cashier
Home Depot
09.2011 - 06.2016
School Custodian
Solanco School District
06.2004 - 03.2016
Bachelor of Arts (B.A.) - Secondary Education: English
Millersville University
High School - GED -
Red Lion Area Senior High School
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