Kurt Mahugh
Quincy,WA
Summary
Dedicated Senior Software Quality Engineer bringing 26 years of experience and diligence to handle the needs of large and complex products. Solid history in both manual and automated testing. Seeking to apply expertise to growth-oriented, dynamic position.
Overview
8
8
years of professional experience
Work History
Senior Software Quality Engineer
Luminex
Seattle, WA
03.2019 - 09.2023
- Performed testing on application components prior to release.
- Documented software development processes and procedures for future use.
- Collaborated with team members to ensure successful project completion within timeline constraints.
- Mentored junior staff members in best practices and problem solving techniques.
- Introduced solutions to rectify issues in existing software issues.
- Developed automated tests to verify system functionality.
- Ensured quality assurance standards were met throughout the development process.
- Resolved complex issues related to software applications quickly and effectively.
Systems Engineer
Cenorin
Seattle, WA
03.2016 - 07.2018
- Developed, configured and maintained systems in a multi-platform environment.
- Troubleshooted and resolved hardware, software and related issues.
- Designed infrastructure solutions that meet customer requirements with high availability standards.
- Conducted regular maintenance checks on all production systems and applied necessary patches or hotfixes when needed.
- Employed critical-thinking skills, excellent judgement, creativity and innovation in solving problems.
- Planned, implemented and integrated updated system-oriented projects.
Software Quality Engineer
Stratos
Seattle, WA
2002 - 2004
- Developed and implemented software quality assurance processes to ensure product reliability.
- Analyzed user requirements and developed test plans, scenarios, scripts and procedures.
- Reviewed software design documents to ensure adherence to standards and specifications.
- Reported test results in a timely manner and documented all defects found during testing cycles.
- Collaborated with developers, designers, project managers, business analysts and other stakeholders throughout the development process.
- Created detailed bug reports outlining the issue, its severity level, steps taken to reproduce it and suggested solutions for each defect discovered.
- Performed regression tests after code changes were made to ensure existing functionality was not impacted negatively by the change.
- Ensured that all products adhere to applicable industry regulations such as HIPAA or PCI compliance regulations.
- Identified areas of improvement within existing processes related to software quality assurance activities.
- Assisted with root cause analysis for production issues identified by customers or users.
- Maintained an up-to-date knowledge of current trends in software quality engineering best practices.
- Participated in peer reviews of test cases and automation scripts written by other team members.
- Coordinated with customer support teams when responding to customer inquiries about reported bugs or issues.
- Tracked bug resolution progress through issue tracking systems like JIRA or Bugzilla.
- Collaborated with developers, system installers and technical support representatives in identifying errors to determine appropriate team to consult for resolving issue.
- Updated software documentation and user guides to align with current features and comply with best-practice standards.
- Recreated conditions submitted through client error logs to test performance under circumstances likely to reveal operating system compatibility issues and other desktop environment shortcomings.
- Conducted early debugging procedures in new web and desktop applications through review of event logs and code structures to pinpoint sources of software malfunction and recommend solutions.
- Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
- Monitored and facilitated bug resolutions to optimize software.
- Met project scope and delivery dates by planning optimal testing schedules.
- Worked with off-site teams to complete timely tests and facilitate smooth product releases.
- Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
- Documented, triaged and managed defects in Organizational developed database and worked with developers to facilitate timely resolutions.
Education
Bachelor of Science - Electrical Engineering
Washington State University
Pullman, WA05.1997
Skills
- Project Documentation
- Hardware and Software Installation
- Web Applications
- Proficient in MATLAB, Spice, Visual Test
- Experience in Visual Basic, C#
- Testing Manual Script Development
- QA Testing and Automation
- Technical Reporting
- Generated Reports that were Scrutinized by the FDA
- Product Testing
- Troubleshooting and Resolution
- Risk Management
- Decision-Making
- Test Program Development
- Test Procedure Documentation
- Test Scheduling
- Software Release and Versioning
- Cross-Functional Team Collaboration
- Defect Tracking and Reporting
- Time Management and Organization
- Manual Testing
- Standards and Security Compliance
- Strong Problem Solver
- Collaborative Team Player
- Test Plans and Test Methodologies
- Results and Deadline-Driven
- Product Design Reviews
- Requirements Analysis
- Agile Best Practices
- Advocate and Voice of the Customer
- Documentation Skills
- Engineering Team Support
- Defect Resolution
- Data Analysis
- Compliance Testing
- Teamwork and Positive Attitude
- Bug Tracking and Resolution
- Performance Testing
- Technical Support
- Version Control Systems: Git
- Design Specifications
- Database Querying
- Software Defect Documentation
- Verbal and Written Communication
- Software Documentation Reviews
- Test Planning
- Recordkeeping Abilities
- Idea Development and Brainstorming
- Black Box Testing
- Client Requirements
- Team Mentoring
- Root Cause Analysis
- Understanding of Evaluation Methodologies
- Scrum Methodology
- Automation Scripting
- Training and Onboarding
- QA Reporting
- Developing Quality Standards
- Project Management
Military Service
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Additional Work Experience
- xxxxxxxxx
Timeline
Senior Software Quality Engineer
Luminex
03.2019 - 09.2023
Systems Engineer
Cenorin
03.2016 - 07.2018
Software Quality Engineer
Stratos
2002 - 2004
Bachelor of Science - Electrical Engineering
Washington State University