Kurt Miner
Leonard,MI
Summary
I am an experinced, versatile and results-oriented professional worker with proven expertise in customer service, sales, and project managment. A colaborative individual, I successfully lead others by sharing my knowledge, using effective communicataion strategies, and fostering a team-oriented culture. Proven track record of exceeding sales goals and building strong customer relationships. Possesses over 20 years of experience in sales and customer service.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Laser Manager Manufacturing
LANZEN Manufacturing
05.2023 - Current
- Identified problems and implemented effective solutions.
- Maintained proper material levels.
- Reduced downtime by conducting Trumpf regular equipment maintenance and addressing issues promptly.
- Monitored production schedules to ensure on-time delivery of products, meeting customer expectations consistently.
- Ensured product quality through rigorous inspection processes and adherence to industry standards.
- Implemented safety protocols, reducing workplace injuries and ensuring compliance with regulatory requirements.
- Read and interpreted schematics, technical documentation and production orders.
- Boosted team morale and productivity through effective leadership and motivational strategies.
- Programmed Jobs, forecasting them 6 months ahead of schedule using Trumpf Tru-tops boost and Oseon software.
- Troubleshot Trumpf equipment to reduce service calls and downtime.
Production Manager
R.C.O
05.2021 - 05.2023
- Resolved issues quickly to maintain productivity goals.
- Reviewed work for quality and compliance with company standards and design specifications.
- Reviewed maintenance and repaired problems on Trumpf 3 and 5 axis Lasers to determine appropriate action for resolution.
- Implemented safety protocols that drastically reduced workplace accidents and ensured compliance with regulations.
- Coordinated with other departments to align production with customer requirements.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
- Programmed Trumpf 3 and 5 axis using Tru-Tops Boost and Tru-Tops Cell
Manufacturing Assisstant Plant Manager
Elite Manufacturing Technologies
12.2018 - 05.2021
- Enhanced product quality by establishing rigorous quality control measures and training plant staff on best practices.
- Reduced production downtime with regular Trumpf equipment maintenance and troubleshooting.
- Implemented safety procedures to decrease workplace accidents and maintain a safe working environment for all employees.
- Optimized scheduling processes for better resource allocation and workflow management.
- Programmed Trumpf 3 and 5 axis lasers using Tru-Tops Boost and Tru-Tops cell software.
- Developed strong relationships with suppliers, ensuring timely delivery of raw materials for uninterrupted production.
Outside Sales Representative
Pella Corporation
06.2012 - 12.2018
- Manage assigned customer accounts within a geographic territory, determining specifications, selecting appropriate products for specific applications, etc
- Responsible for achieving sales goals and increasing revenue with customer base
- Generating new customer job leads through relationship development at trade shows, making cold calls regularly and assertively following-up on job leads and referrals
- Maintain customer accounts using an organized and efficient process to most effectively respond to and service the client
- Ability to work independently by being self motivated and disciplined.
Outside Sales Representative
Beaver Tile and Stone
06.2003 - 06.2012
- Increased territory sales growth over 40% by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
- Developed and implemented successful sales strategies to increase revenue in assigned territories.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
- Improved customer retention rates by addressing concerns proactively and providing exceptional service throughout the sales process.
Project Manager
EXPO Design Center A Home Depot
07.1999 - 06.2003
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
Sales Manager
Home Depot
01.1997 - 07.1999
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Education
Certificate in Cimatron C.A.D Design - Computer Aided Design
Macomb Community College
Warren, MI06.1999
Certificate in Fire Science - Fire Science
Macomb Community College
Clinton Twp, MI06.1997
Skills
- Data Analysis
- Technical Support
- Time Management
- Problem-solving skills
- Exceptional customer service
- Computer Proficiency
- Follow-up skills
- Scheduling
- Sales expertise
- Computer Programming
- Scheduling Coordination
- Production Management
Certification
Fire Science 1997
C.A.D, Cimatron 1999
Trumpf Tru-Tops Boost 2022
Trumpf Tru-Tops Cell cutting proggraming 2019
Trumpf operator 5030,7040,8030. 2019
Trumpf operator 1030,3040,5030. 2019
Trumpf Tru-Store operator. 2023
Trumpf operator lifmaster compact,parts master.2023
Trumpf Oseon software. 2023
Global Shop E.R.P. 2023
Epicor E.R.P. 2022
Timeline
Laser Manager Manufacturing
LANZEN Manufacturing
05.2023 - Current
Production Manager
R.C.O
05.2021 - 05.2023
Manufacturing Assisstant Plant Manager
Elite Manufacturing Technologies
12.2018 - 05.2021
Outside Sales Representative
Pella Corporation
06.2012 - 12.2018
Outside Sales Representative
Beaver Tile and Stone
06.2003 - 06.2012
Project Manager
EXPO Design Center A Home Depot
07.1999 - 06.2003
Sales Manager
Home Depot
01.1997 - 07.1999
Certificate in Cimatron C.A.D Design - Computer Aided Design
Macomb Community College
Certificate in Fire Science - Fire Science
Macomb Community College
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