Kurt Shipley
Houston
Summary
Dynamic professional leader dedicated to executing best practice policies and procedures that drive organizational success and foster professional growth. Committed to adding value by leveraging a diverse skill set to optimize performance and achieve strategic goals. Eager to contribute to organizational success while embracing opportunities for continuous learning and development in pursuit of career advancement. Passionate about promoting a culture of excellence and collaboration within the workplace.
Overview
21
21
years of professional experience
Work History
Maintenance and Repair (M&R) Coordinator
COSCO Shipping Lines NA
Houston, Texas
03.2023 - Current
- Consulted with shipyards, repair vendors/shops, and spare parts suppliers to coordinate dry-docking, routine maintenance, and emergency repairs.
- Developed and executed preventative maintenance schedules for machinery to minimize technical downtime.
- Received, screened, and audited repair requests, ensuring all work orders were completed in compliance with maritime regulations (ILA).
- Utilized CMMS (Computerized Maintenance Management Systems) to update maintenance logs, track inventory, and generate KPI reports on repair costs and efficiency.
- Monitored daily repair approvals, questioned vendors on Labor hours, parts cost when there were irregularities.
- Monitored high dollar damage estimates to ensure that the correct research was done to ensure the company was receiving compensation via Third party invoicing to correct party for repair cost / Depreciated Values of units (D s).
- Monitored Ocean terminals and rail roads for loaded exports or imports that had corner casting, tunnel rail damage that would prevent it from out-gating on a chassis. From there, organizing a third-party surveyor to inspect and transload unit into a good order unit to be delivered. (extended free time or cleared rail storage where applicable).
- Organized Warranty repairs against the carrier in-regards to Reefer and Genset equipment if unit was deemed to be under the warranty period.
- Organized third party surveyors to inspect units in-order to provide Cost savings to the company.
Equipment Control Coordinator
COSCO Shipping Lines NA
Houston, Texas
06.2014 - 03.2023
- Oversaw and monitored all container inventory, including laden(full) and empty units. This involves ensuring container availability for shippers for all North America excluding Long beach and Canada.
- Planned and arranged the movement of empty containers via vessels, barges, trains, truckers, and/or feeders in coordination with the wider EQC team to meet demands.
- Provided daily inventory updates to the EQC team and monitored overdue empty containers at depots/Container yards and terminals.
- Updated customer request for streeting turning units /diverting import loads that are empty into export loads.
- Requested off hiring of units where it was applicable and cost effective.
- Ensured containers were available for shippers, truckers, and railroads in a timely manner.
- Proficient in N4, Go-ports, ORION, Pro-pass, Tide works, Terminal systems, in addition to Norfolk-Southern, BNSF, Union Pacific, CSX & CN for all North America excluding Long beach and Canada.
- Tracing overdue equipment and decreased turn-around times to ensure that units are not sitting idle for extended periods of time (30 days or less is the goal).
Export Customer Service Coordinator
COSCO Shipping Lines NA
Houston, Texas
05.2013 - 06.2014
- Receive and process export booking requests, ensuring equipment availability and proper scheduling.
- Manage and verify essential shipping documents, including Bills of lading, manifest correctors, and customs-related information.
- Served as a single point of contact for enquiries regarding vessel departures, transit times, and freight charges.
- Monitored cargo status throughout its journey, providing customers with updates and resolving issues like delays or discrepancies.
- Ensured all shipments adhered to international and local regulations, including submitting AMS/ENS data where required.
- Managed customer disputes, claim inquiries, and operational escalations by collaborating with port offices and sales teams.
- Take in-coming calls in regards to status updates, manipulating export bookings to meet the customer's demands: Example, roll bookings, split off bookings, pre bookings and more.
Import Intermodal Coordinator
Mediterranean Shipping Company
Houston, Texas
01.2012 - 05.2013
- Work closely with the BNSF &UP rail roads, Port operations, US Customs, freight forwarders, NVOCC's to ensure freight is released for in-land movements (OBLs, ocean freight payment, customs clearance, and delivery instructions on file.
- Track containers daily give prompt updates on ETD's and ETA's, pre dispatch to truckers to ensure that containers are scheduled within the limited free time.
- Cut & arrive IT's (Immediate Transportation) based on what the customer is requesting, clearing at port of discharge or at the in-bond destination.
- Locate different trucking companies, discuss rates, roundtrips, one-ways, and fuel rates to coordinate deliveries in a timely fashion.
- Save and folder delivery orders daily.
- Coordinate trans-loading based on the weight restrictions of a container, reworking to make street legal then invoice based on the final quote from the trans-loading/reworking company.
- Coordinate with VIP accounts on special requests, such as pre-set appointments, preferred carriers, & special rates.
- Take incoming calls regarding status updates and delivery appointments.
Manager
Enterprise Rent-A-Car
Houston, Texas
06.2008 - 08.2010
- Provide first-rate customer service by resolving customer dissatisfactions and issues.
- Focused at promoting sales of coverage.
- Train and mentor new hires on company policies/procedures daily.
- Preformed cash box duties daily.
- Effectively completed marketing and sales calls securing corporate accounts, body shops, and insurance companies.
Team Sports Sales Associate
Academy Sports & Outdoors
Houston, Texas
06.2006 - 06.2008
- Provide first-rate customer service by resolving customer dissatisfactions and issues.
- Focused on promoting sales of goods.
- Coordinate inventory control specialties with buyers and upper management.
- Train and mentor new hires on company policies/procedures daily.
- Monitor goods ensuring that stock is replenished on a timely basis.
- Effectively organize merchandise to specific standards.
- Support other departments ensuring that work and time management are utilized wisely and productively.
Assistant Football Coach
St. Johns Private School
Houston, Texas
09.2006 - 11.2006
- Analyzed, developed, and groomed the prospective athlete to excel in his athletic skills and future endeavors.
- Instilled determination, motivation, and self-discipline to the individual athlete.
- Trained, developed, and mentored student athletes to their full athletic capabilities.
- Assisted the head coach with critical game and player decisions.
- Counseled students providing guidance and direction.
- Organized, maintained, and modified the team play book.
Account Management Specialist
EV1Servers.net
Houston, Texas
11.2005 - 04.2006
- Analyzed and determined service pricing ensuring profitable gross margins.
- Serviced customers with phone calls focusing on promoting new opportunities, technologies, services, and upgrades.
- Coordinated and supervised new installations and upgrades with appropriate departments (Data Center, Customer Service, Web Development and Technology).
- Defined measurements to improve existing accounts.
- Developed and maintained a daily log of manual orders and customer support.
- Recruited and served as team leader in training new hires.
- Screened incoming calls and directed to appropriate department.
Sales Representative
Marketing Concepts, Inc.
Houston, Texas
06.2005 - 09.2005
- Worked in a high energy, fast paced environment where sales plans and quotas were consistently challenged.
- Generated and presented sales proposals to customers and successfully communicated Marketing Concept's capabilities and leadership roles.
- Evaluated and successfully negotiated pricing guarantees that gained business met or exceeded Marketing Concepts' restrictions.
- Developed and maintained strong working relationships with clients, prospects, and suppliers.
- Organized and served as team leader during team building sessions brainstorming the introduction and implementation of modern technologies.
- Provided first-rate customer service to existing and prospective customers.
- Executed contracts, pricing actions, and consulted customers with changes to ongoing agreements.
Education
Bachelor of Arts - English, History
Sam Houston State University
Huntsville, TX05-2005
Skills
- Logistics and equipment management proficiency
- Detail-oriented evaluator
- Skilled in data analysis
- Strong writing proficiency
- Sales and customer service expertise
- Proactive prioritization
- Independent and team-oriented
- Skilled in utilizing MS Office and rail management software
- Guidance and development of team members
- Proficient in task management
- Client support
- Accurate data entry
- Strategic decision-making
- MS office
- Project coordination
- Strategic planning
- Project management
- Problem-solving
- Logistics coordination
- Microsoft office
- Documentation and recordkeeping
- Coaching and mentoring
- Staff training
- Inventory management
- Goal setting
- Motivational leadership
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Maintenance and Repair (M&R) Coordinator
COSCO Shipping Lines NA
03.2023 - Current
Equipment Control Coordinator
COSCO Shipping Lines NA
06.2014 - 03.2023
Export Customer Service Coordinator
COSCO Shipping Lines NA
05.2013 - 06.2014
Import Intermodal Coordinator
Mediterranean Shipping Company
01.2012 - 05.2013
Manager
Enterprise Rent-A-Car
06.2008 - 08.2010
Assistant Football Coach
St. Johns Private School
09.2006 - 11.2006
Team Sports Sales Associate
Academy Sports & Outdoors
06.2006 - 06.2008
Account Management Specialist
EV1Servers.net
11.2005 - 04.2006
Sales Representative
Marketing Concepts, Inc.
06.2005 - 09.2005
Bachelor of Arts - English, History
Sam Houston State University
COMMUNITY SERVICE
Annual Christmas on Beck helped community organizations hand out toys to children during the holidays. Bryan, Texas. December 2002-2004.,
SHSU Rotaract Program built a wheelchair ramp for an elder individual. Huntsville, Texas. September 2003.
Thanksgiving Dinner Aston Jones Elementary School Choir organized and conducted a dinner for the choir and their parents. Bryan, Texas. November 2002-2003.,
Drug Awareness Program A&M Consolidated High School conducted a drug awareness program for juniors and seniors. College Station, Texas. May 2002.