- Adventure Travel
- Hiking
- Road Trips
- DIY and Home Improvement
Kurt Golding
Oro Valley,AZ
Summary
Outcome focused Sr Business Analyst at Consumers Energy with expertise in data analysis, regulatory agency reporting, and quality performance oversight. Routinely conducted trend analysis to identify actionable recommendations in furtherance of achieving public safety goals and objectives. Adept at KPI tracking and developing creative statistical visual management tools.
Overview
32
32
years of professional experience
Work History
Sr Business Analyst
Consumers Energy
01.2002 - 06.2025
- Supported leadership team with reporting, analysis, and dashboards to inform departmental and corporate strategies.
- Routinely analyzed program data to identify trends for targeted pro-active awareness efforts.
- Facilitated cross-functional problem solving to pinpoint damage root causes in order to identify and implement corrective actions.
- Developed and maintained Sharepoint site for document sharing, collaboration, and retention.
- Provided technical expertise for troubleshooting analytics and reporting issues.
- Created visual management tools to allow for monitoring and tracking key performance indicators.
- Soley responsible for company damage data integrity and timely submittal of various compliance reports.
Assistant Manager
Integrated Healthcare Delivery Services
10.1993 - 10.2001
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Negotiated settlements with claimants or their representatives while upholding company policy guidelines on payouts.
- Monitored contracts with legal entities to ensure cost-effective services were utilized during litigation proceedings.
- Partnered with legal counsel during court proceedings to ensure favorable outcomes for the organization.
- Handled claims consistent with client and corporate policies, procedures, best practices and regulations.
- Cultivated strong relationships with insurance adjusters, attorneys, and medical professionals.
Education
Associates - General Studies
Oakland Community College
Bloomfield Hills, MISkills
- KPI tracking & trend identification
- Data analysis, retention, & reporting
- Dashboards & pivot tables
- SAP
- Problem solving
- Business process mapping
- Microsoft Office Suite
- Strategic goal planning
- Contract development, negotiation, & performance management
Interests
Timeline
Sr Business Analyst
Consumers Energy
01.2002 - 06.2025
Assistant Manager
Integrated Healthcare Delivery Services
10.1993 - 10.2001
Associates - General Studies
Oakland Community College
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