Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kurtis Freeman

Hempstead,NY

Summary

Experienced leader and dynamic professional with extensive experience in customer service and facility maintenance. Proven ability in crisis management, risk evaluation, ensuring safety and compliance. Recognized for fostering teamwork and enhancing employee development, leading to improved service quality and client satisfaction. Skilled in data entry and effective communication. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals.

Overview

27
27
years of professional experience

Work History

Security

Stadium Goods
01.2025 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Reported suspicious activities and persons to law enforcement.

Administrative Assistant

Generations Home Care
11.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.


Barbershop Manager

Hi Klass Barbershop
02.2020 - Current
  • Fostered a positive work atmosphere by promoting open communication amongst staff members leading to increased collaboration.
  • Enforced health and safety protocols to ensure compliance with industry regulations and maintain an accident-free workplace.
  • Maintained a clean, organized, and welcoming environment to attract new clients and retain loyal customers.
  • Mentored junior employees to foster growth within the company, increasing staff retention rates.
  • Conducted regular performance evaluations for continuous employee improvement, enhancing overall service quality.
  • Implemented social media campaigns that showcased the barbershop''s workmanship, leading to increased online engagement from potential clients.
  • Trained staff on proper barbering techniques, resulting in consistent service quality across all employees.

Master Barber/Business Owner

KF Enterprises LLC
01.1999 - Current
  • Kept business compliant with applicable government standards.
  • Enhanced client satisfaction by providing personalized and precise haircuts, shaves, and grooming services.
  • Educated clients on appropriate aftercare procedures as well as recommended products suitable for their hair type and needs.
  • Contributed to a positive workplace culture by fostering teamwork, communication, and professionalism among colleagues.
  • Mentored junior barbers on proper techniques, product usage, and client interaction.
  • Streamlined appointment scheduling process for improved time management and client satisfaction.
  • Managed business customer service, responding to requests and concerns promptly.




Building Maintenance Worker

Wharfiside Condominiums
04.2020 - 04.2022
  • Installed new locks, door handles, and door closers.
  • Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.
  • Improved building safety by conducting regular inspections and addressing potential hazards promptly.
  • Restored and repaired worn and damaged building components to support appearance, longevity and security.
  • Maintained cleanliness and organization throughout common areas and facilities, promoting a positive living environment for tenants.
  • Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Responded to emergency fire alarms, plumbing leaks and power outages to implement swift resolutions.
  • Ensured compliance with local building codes and regulations during all maintenance activities performed onsite.

Education

Associate of Applied Science - Business Administration And Management

Sanford- Brown Institute
Garden City, NY
12-2012

NYS Licensed Barber - Licensed Barber

American Barber Institute
New York, NY
04-1998

Skills

  • Customer Service
  • Computer Skills
  • Facility Maintenance
  • Risk Evaluation
  • Crisis Management
  • Data entry
  • Critical thinking
  • Prioritization and Scheduling
  • Occupational Health Compliance
  • Effective Communication
  • Employee Development
  • Effective Conflict Resolution

Timeline

Security

Stadium Goods
01.2025 - Current

Administrative Assistant

Generations Home Care
11.2023 - Current

Building Maintenance Worker

Wharfiside Condominiums
04.2020 - 04.2022

Barbershop Manager

Hi Klass Barbershop
02.2020 - Current

Master Barber/Business Owner

KF Enterprises LLC
01.1999 - Current

Associate of Applied Science - Business Administration And Management

Sanford- Brown Institute

NYS Licensed Barber - Licensed Barber

American Barber Institute

Similar Profiles

CREATE PROFILE