Kurtis Lewis

• Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
• Oversaw inventory, equipment maintenance and bay cleaning.
• Trained detail team to deliver best possible service to customers with quality work.
• Inspected finished work to verify employee compliance with detailing standards.
• Set procedures for protecting vehicle interiors through use of dyes, paints and waxes.
• Tracked income, labor and expenses via Software spreadsheets and generated weekly reports.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Reconditioning new and used cars which included, buffing, waxing, pinstriping, int/ext cosmetic protection, making addendums ect

Restoration work to classic and antique vehicles

• Greeted customers, got the process started for service writers, guided guest into waiting areas, delivered vehicle to designated bays
• Transported dealer trade vehicles to other cities, transported vehicles to different shops for specific repairs or aftermarket and transported people from home to dealership or vice-versa
• Kept all prep areas clean by sweeping, mopping and washing down counters.
• Kept customers and crew areas organized.
• Addressed guest needs, questions, or concerns to create optimum experience onboard.
• Provided excellent customer service by greeting customers and meeting quality expectations.

• Managing two stores at that time, the buildings were adjacent to each other.
• Lincoln Parks of Tampa and Jim Browne Chrysler Jeep and Dodge

• Detailing vehicles, managing employees, payroll, and advertising the business
• Lot porting and washing vehicles once a week for upkeep
• Dealer trade transporter to other cities, in charge planning route, fueling vehicle, petty cash and tag exhange