26+ years of service working for Frontier/Verizon/Bell Atlantic. Reliable and focused employee with a reputation for exceeding goals and requirements. Organized and dependable employee successful at managing multiple priorities. Hardworking and passionate with excellent problem-solving skills.
Installed and repaired copper and fiber services for business and residential customers. I maintained all DLC/DSLAM/SLC systems in multiple counties of southern West Virginia. I installed and maintained fiber and copper circuits in these areas. I worked air pressure outages and routines. I trained multiple techs.
I worked to complete construction EWO jobs daily. Worked and was trained early on with microfilm or micofiche. Worked with route&plates daily in a metropolitan area.
Route&Plates/Flex Maps
Experienced with cable make up and design
Experienced with dealing with customers and disputes
SIMPL
Varasset
M6
Matrix S
LCAM
Loopcare
Network Reliability NRN
NMARS
React
GAP
VQC
Litecraft Pro
Adtran
Alcatel
T1/HDSL/56K/Ethernet CKT design and repair
Copper/Fiber splicing and maintenance