Kurtys Duval
Sunrise
Summary
Dynamic designer at Floor & Decor with extensive leadership experience at Duval Real Estate and other employments, adept at creating innovative floor layouts and enhancing customer satisfaction. Proven analytical thinker, skilled in project management and vendor relations, driving successful marketing strategies and fostering collaboration across teams to achieve operational excellence and boost client retention.
Overview
18
18
years of professional experience
Work History
Designer
Floor & Decor
08.2024 - Current
- Assisted customers in selecting flooring and wall options, providing expert advice on design compatibility and trends.
- Designed innovative floor layouts using Visualize-it software to enhance customer visualizations.
- Collaborated with cross-functional teams to develop engaging product displays and merchandising strategies.
- Executed design concepts for promotional materials, aligning with brand guidelines and store aesthetics.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Owner/Operator
Duval Real Estate Inc
07.2018 - Current
- Analyzed market trends to inform pricing strategies and investment decisions.
- Purchased, managed, and sold properties to generate profit.
- Project managed the entire investment lifecycle from property acquisition through to sale.
- Negotiated contracts with general contractors, sub contractors, architects and vendors to optimize costs, quality service and profit.
- Implemented marketing strategies to enhance property visibility and attract potential buyers.
- Oversaw financial operations, including budgeting, forecasting, and expense management for profitability.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Maximized revenue by identifying new market opportunities and implementing targeted sales strategies.
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses needed to operate various real estate projects.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
Fuel Auditor
Petro-Canada
05.2008 - 03.2018
- Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
- Analyzed financial statements for accuracy and identified discrepancies for resolution.
- Collaborated with cross-functional teams to streamline audit processes and enhance operational efficiency.
- Developed audit plans based on risk assessments to prioritize high-impact areas.
- Prepared detailed audit reports outlining findings, recommendations, and action plans for management review.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
- Collaborated with management to develop actionable strategies for financial performance improvement.
- Facilitated training sessions for junior auditors, enhancing team proficiency and audit quality.
- Managed budgeting and forecasting to align with corporate financial goals.
- Analyzed market trends to inform strategic planning and decision-making.
- Cultivated relationships with key stakeholders to drive collaboration and growth.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Drafted reports and documents to improve correspondence management, schedule coordination and recordkeeping.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Analyzed customer feedback to identify trends and inform service improvements.
- Contributed to significant increases in customer satisfaction ratings by consistently delivering exceptional support and anticipating client requirements.
- Assisted with the development of training materials aimed at elevating team performance levels across the department.
- Developed strong relationships with key business clients, fostering loyalty and increasing account retention rates.
- Conducted regular follow-ups with clients, ensuring continued satisfaction and addressing any concerns promptly.
Education
BBA -
Ryerson University
Toronto, Ontario05-2002
Skills
- Understanding of building codes and compliance
- Basic Budgeting and Cost Estimation
- Project Managements skills
- Extensive Leadership and communication skills
- Analytical thinking and data management
- Design layout and Concept development
- Project presentations and training
- Teamwork and collaboration
- Vendor relations
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Designer
Floor & Decor
08.2024 - Current
Owner/Operator
Duval Real Estate Inc
07.2018 - Current
Fuel Auditor
Petro-Canada
05.2008 - 03.2018
BBA -
Ryerson University