Reporting Analyst
Amazon
- Worked with Amazon for 3 years as “Reporting Analyst” in “HR Benefits Operations and Services Deliver Department” collaborates with large teams to implement successful problem-solving strategies.
- Managing team of 8 , Task allocation and metrics presentation to the leadership team.
- Managed guidelines for calculations for metrics and analysis.
- Used AWS S3 and Quick sight to generate required reports and optimize query creation.
- Developed and documented standard operating procedures for QMCSO, COVID Relief fund Project for india, APAC, MEENA and North America countries.
- Developed and implemented data governance policies and procedures for e-NMSN (National Medical Support Notice) , e-QMCSO ( Qualified medical child support orders) in co-ordination with OCSE (Office of Child Support Enforcement)
- Project management.
- Developed custom reports to address specific business needs and support decision-making processes.
- Improved existing reporting by researching data sources, compiling data and designing output.
- Provided actionable insights through detailed analysis of complex datasets, driving business improvements.
- Reduced turnaround time for ad-hoc report requests, enhancing internal client satisfaction levels.
- Enhanced data accuracy by implementing advanced reporting tools and techniques.
- Trained team members on the use of reporting tools, increasing overall productivity within the department.