Summary
Overview
Work History
Education
Skills
Timeline
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Kush Parikh

South Bound Brook,New Jersey

Summary

Results-driven professional brings outstanding analytical, multitasking, and time management abilities. Offers background overseeing daily operations of business segments or departments. Driven and cost-conscious individual dedicated to capitalizing on new revenue potential.

Overview

16
16
years of professional experience

Work History

Director of Warehouse Operations

CCG Marketing Solutions
West Caldwell, NJ
09.2024 - 03.2025
  • Led multi-site warehouse operations supporting pharmaceutical 3PL clients, driving consistent performance improvements in speed, accuracy, and compliance.
  • Oversaw and supported operations for 14 pharmaceutical client accounts, ensuring inventory accuracy, cycle counts, kitting, and custom production were executed to client specifications and regulatory standards.
  • Reduced labor costs by 15% through optimized workforce planning, cross-training, and the implementation of productivity metrics.
  • Increased revenue with existing clients by 10% year-over-year, enabling capacity expansion and the onboarding of additional pharmaceutical customers.
  • Enhanced operational efficiency by implementing new SOPs, KPIs, and technology tools, improving order fulfillment speed, and reducing errors.
  • Developed and enforced SOPs aligned with OSHA, state, and FDA regulations for pharmaceutical handling and storage, ensuring full compliance across all warehouse operations.
  • Trained leadership and warehouse staff on pharma-specific protocols and safety standards, creating a culture of accountability and regulatory excellence.
  • Improved client satisfaction by strengthening service-level agreement (SLA) performance, and consistently meeting delivery timelines and inventory accuracy benchmarks.
  • Spearheaded process improvements across inventory control, receiving, and outbound logistics, reducing lead times, and increasing throughput by over 20%.
  • Played a key role in expanding 3PL capabilities, ensuring seamless integration of new clients, while maintaining high service levels for existing partners.

Inbound Operations Manager, Distribution Processes

Grainger Distribution Center
Bordentown, NJ
02.2019 - 09.2024
  • Directed daily operations for Inbound logistics, overseeing 6 exempt Supervisors and 90 warehouse associates to support high-volume, customer-driven distribution.
  • Partnered with Field Leaders and Account Managers to align distribution capabilities with customer expectations, driving improved service levels and supporting sales growth initiatives.
  • Recruited, trained, and coached team members to meet performance objectives, boosting productivity and engagement while reducing turnover and absenteeism.
  • Led continuous improvement initiatives across Inbound operations, resulting in measurable gains in order accuracy, receiving cycle times, and throughput—all contributing to stronger customer satisfaction and retention.
  • Ensured full compliance with OSHA regulations and internal safety policies; delivered ongoing safety training and conducted regular audits, achieving top-tier safety performance.
  • Collaborated cross-functionally with Planning, Transportation, and Customer Service teams to resolve operational issues quickly, minimizing service disruptions and enhancing end-to-end fulfillment.
  • Achieved Gold status in the Distribution Center Achievement Award (DCAA) for three consecutive years, recognizing excellence in service, quality, and cost performance.
  • Surpassed key KPI and Tier 1 metrics related to People, Service, and Cost, directly supporting corporate sales goals through reliable, scalable warehouse performance.
  • Leveraged Warehouse Management System (WMS) expertise to optimize inventory flow, reduce errors, and enhance tracking accuracy—supporting faster delivery times and improved fill rates for sales teams.

Operations Manager

Bed Bath & Beyond E-Commerce Fulfillment Center
Carteret, NJ
04.2017 - 01.2019
  • Managed daily execution of Inbound and Outbound operations to meet aggressive e-commerce fulfillment targets.
  • Drove workforce planning and productivity across departments, ensuring labor alignment with fluctuating business volumes.
  • Mentored department managers and team leads to improve leadership capability, reduce errors, and enhance throughput.
  • Coordinated with senior leadership to analyze operational data and shape headcount, resource allocation, and process strategy.
  • Conducted quarterly performance reviews with Department Managers, supporting continuous improvement and accountability.

Executive Team Leader – Operations Manager

Target Corporation
East Hanover, NJ
06.2015 - 05.2016
  • Led operational improvement projects, boosting location accuracy and streamlining replenishment practices.
  • Exceeded revenue goals for grocery and fresh categories by 40% through operational execution and vendor coordination.
  • Directed in-store innovation remodel, enhancing customer experience across high-traffic departments.
  • Collaborated with DSD vendors to improve inventory levels and product availability.
  • Acted as Leader on Duty, resolving escalations and managing store-wide security and guest service.
  • Recruited, developed, and retained top talent to meet operational and customer service goals.

Sr. Executive Team Leader – Logistics

Target Corporation
Fairfield, NJ
05.2010 - 06.2015
  • Oversaw all logistics operations, including freight flow, replenishment, and backroom transitions, resulting in smoother store operations.
  • Trained 6 new Executive Team Leaders and multiple store Executives as the district-level Logistics Trainer for Group 496.
  • Supervised 4 Team Leaders, 50+ team members, and assistant managers, ensuring task execution aligned with daily goals.
  • Implemented OSHA-compliant safety practices, improving safety metrics and lowering incident rates.
  • Led recruitment and onboarding efforts for Logistics teams across multiple departments.

Executive Team Leader – Guest Experience Manager

Target Corporation
Fairfield, NJ
11.2008 - 05.2010
  • Led a front-end team of 3 Team Leaders and 40 associates, delivering best-in-class guest service scores.
  • Handled escalations and sensitive customer issues with professionalism and empathy, contributing to guest loyalty.
  • Analyzed guest feedback and operational data to implement service improvements and drive satisfaction metrics.
  • Trained team members to execute service standards consistently, achieving weekly survey and service KPIs.

Education

Bachelor of Science - Business Management, Communications

KEAN UNIVERSITY
Union, New Jersey

Skills

  • SAP
  • Warehouse Management System
  • SOP development
  • KPI tracking
  • Process improvement
  • Client relationship management
  • Performance metrics
  • Inventory control
  • Employee training
  • Direct sales
  • Operations
  • Performance management

Timeline

Director of Warehouse Operations

CCG Marketing Solutions
09.2024 - 03.2025

Inbound Operations Manager, Distribution Processes

Grainger Distribution Center
02.2019 - 09.2024

Operations Manager

Bed Bath & Beyond E-Commerce Fulfillment Center
04.2017 - 01.2019

Executive Team Leader – Operations Manager

Target Corporation
06.2015 - 05.2016

Sr. Executive Team Leader – Logistics

Target Corporation
05.2010 - 06.2015

Executive Team Leader – Guest Experience Manager

Target Corporation
11.2008 - 05.2010

Bachelor of Science - Business Management, Communications

KEAN UNIVERSITY

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Kush Parikh