Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kush Patel

Manning,SC

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers. Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills. Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Baymont inn & Suit Hotel
Santee, SC
01.2023 - Current
  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Checked in guests using computerized reservation systems, collected payments and verified credit cards.
  • Provided excellent customer service to all guests by responding promptly to their requests or concerns.
  • Maintained accurate records of guest reservations, cancellations and no-shows.

Front Desk Receptionist

Red Roof Inn & Suites Hotel
Sumter, SC
06.2022 - 08.2022
  • Maintained an up-to-date knowledge of all hotel policies, services, and special promotions.
  • Ensured the lobby area was clean and inviting for arriving guests.
  • Processed payments for room charges and incidentals using a computerized cash register system.
  • Responded promptly to customer complaints or concerns in a professional manner while adhering to company policies.
  • Performed daily audits of guest accounts to ensure accuracy of billing records.
  • Resolved discrepancies between guest bills and actual charges incurred during their stay.

Education

High School Diploma -

Manning High School
Manning, SC
05.2023

Skills

  • Guest Relations
  • Appointment Confirmation
  • Cash Handling
  • Project Management
  • Office Organization
  • Call Routing
  • Customer Service
  • Office Administration
  • Front Office Management

Timeline

Front Desk Receptionist

Baymont inn & Suit Hotel
01.2023 - Current

Front Desk Receptionist

Red Roof Inn & Suites Hotel
06.2022 - 08.2022

High School Diploma -

Manning High School
Kush Patel