Kusum Kushwah
Mount Pleasant,MI
Summary
Accomplished Business Development Manager with a proven track record, boasting over 5 years of hands-on experience in business and operations. Possesses robust leadership qualities and stands out with exceptional customer service skills, complemented by an in-depth understanding of business intricacies. Recognized as a dynamic team leader, adept at fostering strong interpersonal connections and making strategic business decisions
Overview
6
6
years of professional experience
Work History
Assistant Manager
CapitalVia Global Research Pvt Ltd
Indore, MP, India
12.2020 - 06.2023
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Analyzed business performance data and forecasted business results for upper management.
Client Acquisition- Senior Manager
CapitalVia Global Research Pvt Ltd
Indore, MP, India
03.2019 - 12.2020
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Used data and analytics to diagnose trends and link to business performance outcomes.
Business Analyst
High Brow Market Research Investment Advisor
Indore, MP, India
07.2017 - 10.2018
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
Education
Master of Science - Project Management
Central Michigan University
05-2025
Bachelor of Business Administration -
Prestige Institute of Management
04.2017
Skills
- Operations Management
- Microsoft Office Expertise
- Interpersonal and Communication
- Sales Monitoring and Strategies
- Self-motivation
- Leadership
- Customer Relationship Management (CRM)
- Project Management Abilities
Timeline
Assistant Manager
CapitalVia Global Research Pvt Ltd
12.2020 - 06.2023
Client Acquisition- Senior Manager
CapitalVia Global Research Pvt Ltd
03.2019 - 12.2020
Business Analyst
High Brow Market Research Investment Advisor
07.2017 - 10.2018
Master of Science - Project Management
Central Michigan University
Bachelor of Business Administration -
Prestige Institute of Management