Kwabena Aniapam
Apopka,FL
Summary
Innovative Retail Sales Merchandiser with 2 years of experience building displays, executing promotions and developing seasonal plans. Strategic thinker and proactive problem solver possessing first-rate organizational, communication and recordkeeping abilities. Well-versed in planning, assembling and stocking product displays and negotiating with retail merchants to improve product exposure. Experienced
Physical Therapy Aide with 1 years of experience in providing excellent customer service to physical therapy patients. Gifted in documenting patient notes, maintaining equipment and managing inventory stock. Detailed in ensuring patient safety by monitoring exercises and applying physiology. Friendly and professional with a focus on helping others.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Attractions Attendant
Universal Studios
Orlando, United States
10.2022 - 12.2023
- Operated mechanical riding devices and automatic equipment in amusement parks, carnivals and recreation areas
- Double checked all of guest restraints and safety
- Assisted in daily cleaning, organization and inspection of rides and corresponding equipment
- Effectively respond to customer requests and concerns, ensuring all guests have a personable and enjoyable experience in line with the company's core values
- Recognized by peers, management and guests for excellence in guest service and performance.
- Greeted guests and provided information regarding the attractions.
- Assisted guests in locating rides, shows, and other attractions.
- Answered questions from guests about available services and amenities.
- Provided directions to areas within the attraction park.
Merchandise Associate
Universal Studios
Orlando, FL
05.2021 - 08.2022
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Inspected products for quality assurance purposes prior to stocking shelves.
- Assisted customers in locating desired items and provided advice on product features.
- Ensured compliance with company policies regarding pricing and promotions.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Performed regular price checks to identify discrepancies between shelf tags and computerized systems.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Education
Associate in Arts (A.A.) - HEALTH SCIENCE -
Valencia College
05-2023
Bachelor of Science (B.S.) - HEALTH SCIENCE -
UNIVERSITY OF CENTRAL FLORIDA
Skills
- Google Drive
- Customer Service
- Time Management
- Equipment Operation
- Exercise Science
- Cashier
- Operation and Control
- AED Operation
- Anatomy and physiology
- First Aid Training
- Problem-solving abilities
- Problem-Solving
- Vital signs monitoring
Languages
- Fluent, English
- Intermediate, Twi
Certification
- AED CERTIFIED
- BLS CERTIFIED (BASIC LIFE SUPPORT)
Timeline
Attractions Attendant
Universal Studios
10.2022 - 12.2023
Merchandise Associate
Universal Studios
05.2021 - 08.2022
Associate in Arts (A.A.) - HEALTH SCIENCE -
Valencia College
Bachelor of Science (B.S.) - HEALTH SCIENCE -
UNIVERSITY OF CENTRAL FLORIDA
- AED CERTIFIED
- BLS CERTIFIED (BASIC LIFE SUPPORT)
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