Summary
Overview
Work History
Education
Skills
Accomplishments
References
Training
Affiliations
Certification
Languages
Timeline
Generic
Kwabena Ohemeng-Gyebi

Kwabena Ohemeng-Gyebi

Bronx,NY

Summary

Kwabena is a competent and organized individual who is able to work as part of a team and manage several priorities at any one time. He has a positive attitude, strong work ethic, and a keen desire to learn and grow within a firm. He possesses superb communications skills, and always treats people with respect and according to their individual needs. As a dedicated professional he fully understands the importance of the HR department to any organization, and therefore aims to make any office he works in as effective and efficient as possible. He has extensive experience of working in commercially focused organizations, and fully understands the pressures of achieving targets and accurately assessing job applicants according to their ability. Right now, he would like to work for a friendly and exciting company that is looking for a HR officer who can reflect their values of excellence & quality.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Customer Advisor

Absa Bank of Ghana
08.2023 - 08.2023
  • Deputizes for ATM Custodian
  • Part of the team responsible for Vault and ATM management
  • Responsible for managing staff to achieve branch and bank`s objectives
  • Coordinates staff to ensure we work hard to yearly successful audits
  • Aid staff to set yearly objectives and appraise them at the end of the year
  • Responsible for Staff Training, Coaching and Mentoring at branch level
  • Ensures cohesion and team building to achieve branch objectives
  • Responsible for ensuring staff are aware, trained and adhere to Health and Safety standards at the branch
  • Lead organization of community programmes to ensure youth in Senior High Schools and Tertiary students are properly equipped with Work, Financial Literacy and Entrepreneurship Skills as part of our Corporate Social Initiatives
  • Ensure all relevant documents are properly archived electronically and physically and easily retrievable

Human Resource Assistant, Office of HRBP Retail Department

Absa Bank of Ghana
09.2015 - 12.2018
  • Responsible for the full employee life cycle from recruitment, induction to exit
  • Providing full administrative support to the HRBP and other HR officers at the Human Resource Department
  • Ensuring all Retail departments comply with all recruitment Policies, Laws, and Regulations
  • Setting up, monitoring and then tracking employee probationary periods
  • Acting as the first point of contact for anyone enquiring about a vacancy
  • Writing up professional job adverts
  • Maintenance of the HR records and systems
  • Developing reports for senior HR Officers on staff sick leave, absences and holiday Leave
  • Screening phone calls, emails, letters and personal visits
  • Providing professional advisory support to company employees

Customer Advisor /Operations Executive

Absa Bank of Ghana
08.2007 - 08.2015
  • Maximized customer profitability through cross-selling of bank's products, establishments of strategic networks and effective customer relationship management practices
  • Embarked on strategic sales drives to recruit new business and personal customers, and sale of the bank's other products
  • Proactively identified sales opportunities in order to balance customer requirements with team and branch targets
  • Achieved operational rigour excellence in all aspects of procedures and processes undertaken to ensure satisfactory audit
  • Undertaken appropriate snap checks, taking remedial actions where necessary and ensured procedural compliance in line with Emerging Market Policies
  • Ensured all checks were carried out and records kept
  • Ensured that any risk identified and control issues are flagged to Regional Ops Manager
  • Organized, managed and owned risks required for branch operation processes
  • Ensured that risks events are reported to ORM

NYEP- Human Resource Assistant/Authorized Inspector Fisheries Department

Ghana Standards Authority
04.2007 - 08.2007
  • Assisted Human Resource Director with Administrative duties
  • Recruitment and selection of Job applicants
  • Organized training for workers
  • Checking and calculation of travel and over time allowance
  • Employee Safety and Wellness
  • Addressing Salary and Payroll challenges
  • Inspection of fishing vessels

Junior Sales Executive

Multimedia Broadcasting Services (JoyFm)
01.2007 - 03.2007
  • Aggressively engaged in the sale of airtime to companies, organizations and individuals for advertisement on radio
  • Marketed programmes to corporate organizations convincing them to come on board and explained extensively the basis of such joint ventures and their mutual benefits
  • Participated in the planning and organization of promotional programmes like the Joy Easter soup Kitchen and Mayday Blood Donation drive and the Bridal Fair

Education

MBA - Human Resource Management

Sikkim Manipal University (SMU)
Gangtok, Sikkim
01.2011

BSc (Hons) - Oceanography and Fisheries

University of Ghana (Faculty of Science)
01.2005

Senior Secondary School Certificate -

St. Peters Senior Secondary School
Nkwatia, E/R
01.1999

Skills

  • HR processes & systems
  • Accepting resignations
  • Business Administration
  • Note taking
  • Recruitment methodologies
  • Employment legislation
  • Answering queries
  • Document management
  • Equal opportunities
  • Absence/Calendar management
  • Pre-screening
  • Short-listing candidates
  • Energetic
  • Time management
  • Integrity
  • Confidentiality
  • Decision making
  • Attention to detail
  • Conflict resolution
  • Professional mannerisms
  • Excellent communicator
  • Tactful & articulate
  • Problem solving
  • Quick thinking
  • Team player

Accomplishments

Maintained a clean slate of customers and brought in more over over 3000 over my period of work

Played a critical role in coordinating Absa staff Biometric project

Instrumental in bridging the gap between people function and retail staff with coordinating of ensuring discussions on HR-Retail Reps Whatsapp platform

References

  • Rev Wisdom Dennis Akati, Operations Manager, Absa Bank of Ghana, Krofrom, Kumasi, +233 246201162 / +233 201961149
  • Charles Opoku Boateng, Branch Manager, Absa Bank of Ghana, Krofrom, Kumasi, +233 244978345
  • Cynthia Kudowu, CEO HR Network Africa/General Manager, BTL Ghana, +233 266879046

Training

  • Labour Law Practice in Ghana, Graduate Training Institute, 04/01/18
  • Advanced Certificate in Monitoring and Evaluation, AACE Business Services, 07/01/16
  • Certificate of Participation-Brownstone Business Leadership Seminar, Brownstone Capital, 01/01/15
  • Modern HR Seminar, Society for Human Resource Managers (SHRM), 01/01/10
  • Certificate in Human Resource Management, Pan African Institute of Leadership and Governance, 01/01/08
  • Certificate in Basic Banking, Core Career Development Consult, 01/01/07

Affiliations

HR Network Africa

Certification

Basic Banking

Executive Advanced Certificate in Human Resource

Advanced Certificate in Monitoring and Evaluation

Certificate in Labour law

Languages

English
Full Professional
French
Elementary

Timeline

Customer Advisor

Absa Bank of Ghana
08.2023 - 08.2023

Human Resource Assistant, Office of HRBP Retail Department

Absa Bank of Ghana
09.2015 - 12.2018

Customer Advisor /Operations Executive

Absa Bank of Ghana
08.2007 - 08.2015

NYEP- Human Resource Assistant/Authorized Inspector Fisheries Department

Ghana Standards Authority
04.2007 - 08.2007

Junior Sales Executive

Multimedia Broadcasting Services (JoyFm)
01.2007 - 03.2007

MBA - Human Resource Management

Sikkim Manipal University (SMU)

BSc (Hons) - Oceanography and Fisheries

University of Ghana (Faculty of Science)

Senior Secondary School Certificate -

St. Peters Senior Secondary School

Similar Profiles

CREATE PROFILE
Kwabena Ohemeng-Gyebi