Kwadwo Amoa
Parlin,NJ
Summary
Passionate Healthcare Administrator dedicated to providing comprehensive care and administrative support for patients. Skilled at coordinating benefits and services with medical providers, managing internal database and information systems, and processing and organizing medical records.
Overview
2024
2024
years of professional experience
Work History
Sales Associate
Walmart
10.2022 - Current
- Operated cash register for cash, checks and credit cards transactions
- Stocked and replenished merchandise according to store merchandising layout
- Greeted customers in timely fashion while quickly determining their needs
- Engaged customers in sincere and friendly manner
- Completed all cleaning, stocking and organizing tasks in assigned sales area
- Built relationship with customers to increase likelihood of repeat business
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Achieved perfect attendance and on-time record.
Fire Fighter
Army Reserve
12.2019 - Current
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Inspected apparatus, equipment, grounds and stations for proper order and condition on Timeframe basis.
- Directed evacuations during fires and emergencies to avoid fatalities, injuries and panic.
- Acted quickly to contain hazardous chemicals likely to catch fire, leak or spill.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
- Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
- Set up and operated master streams and aerial ladder pipes.
- Inspected buildings for pre-fire plans, fire hazards and compliance with fire prevention ordinances.
Administrative Assistant
Elkem
06.2021 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Handled client correspondence and tracked records to foster office efficiency.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Coached new employees on administrative procedures, company policies and performance standards.
Project Walk
New Jersey
12.2021 - 01.2021
- Educated patients by demonstrating proper use of equipment and exercise routines
- Maintained safe and clean working environment by complying with procedures, rules, and regulations
- Provided equipment and supplies by sterilizing and delivering equipment and supplies to treatment area, positioning equipment for therapist access and helped in positioning patients on equipments
Bakery Worker
Bjs Wholesales Club
05.2016 - 06.2018
- Performed minor package change-overs on equipment and change-overs for raw material.
- Turned on equipment to run facility at beginning of shift.
- Shut down equipment at end of shift for line going down.
- Completed inspections of bakery products, checking for quality and conformity.
- Completed monitor repairs and basic equipment maintenance to keep systems running at peak levels.
- Prepared equipment for safe and efficient operation and to achieve desired temperatures.
- Worked with team members to smoothly move materials between stations.
- Moved raw materials and finished products by hand or with help of forklifts and other equipment.
- Checked raw materials against desired quality and quantity levels.
- Investigated and resolved issues arising during any stage of production.
Volunteer
Contact-Cape Atlantic
1 1 - 1 1
- 2020
- Facilitated calls to conduct surveys for the organization
- Provided checkup calls to patients
Education
Bachelor of Science - General Studies
Stockton University
Absecon, NJ05.2023
High School Diploma -
Old Bridge High School
Matawan, NJ06.2018
Skills
- SKILLS AND INTERESTS
- Skills:
- Thrives in a fast-paced environment, productive team members, Friendly and
- Reliable customer service skills, solid understanding of the retail and health industry,
- Communication skills and listening skills with cash management
- First Aid Certified
- Critical Thinking
- Persuasion
- Medical Condition Coding Software
- Office Administration
- Staff Management
- Office Equipment Operation
Timeline
Sales Associate
Walmart
10.2022 - Current
Project Walk
New Jersey
12.2021 - 01.2021
Administrative Assistant
Elkem
06.2021 - 02.2023
Fire Fighter
Army Reserve
12.2019 - Current
Bakery Worker
Bjs Wholesales Club
05.2016 - 06.2018
Bachelor of Science - General Studies
Stockton University
High School Diploma -
Old Bridge High School
Volunteer
Contact-Cape Atlantic
1 1 - 1 1
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