Kwaku Appiah

• Verified products over 200 appeared at correct locations in proper quantities.
• Monitored inventory levels and kept adequate stock in product displays on sales floor.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Inspected merchandise for quality and arranged proper display location on floor.

• Tasked with merchandising store shelving, racks, coolers, and displays with Pepsi products.
  • Provide excellent service to assigned accounts; create and maintain goodwill with all customers.
  • Utilize Point of Sale material in each account
  • Charged with creating and maintaining enticing marketing produce display to promote and generate
  sales activity.
  • Responsible for keeping back room stock in neat and orderly condition, ensure shelving cleanliness
  is maintained.
  • Tasked with building solid partnership with Account Sales Representatives, Warehouse and Delivery
  teams.
  • Performed all assigned duties in a safe and productive manner and complete required paperwork and
  • Provided excellent service to assigned accounts; created and maintained goodwill with all customers

• Resolved customers over issues quickly and notified supervisor immediately when problems escalated.
• Greeted guests over 70 per day at the front desk and engaged in pleasant conversations while managing check-in process.
• Collected room deposits, fees, and payments.
• Scheduled, coordinated, confirmed appointments and meetings.
• Greet guests and visitors when they approach from the front desk and politely inquire into their reason for visiting.
• Booking guests in and out of their rooms, while accommodating any special requests
• Created clean atmosphere for patroons of hotel.
• Maintained appearance of elevators, corridors, and surrounding high traffic areas within the hotel.
• Assisted room attendants in restoring appearance of hotel rooms.
• Register and process guests and their assigned rooms.
• Booking guests in/out of their rooms, while accommodating any special requests

• Collaborated with creative team to develop original content ideas for video, digital, and social platforms

• Supported execution of digital marketing strategies to grow brand visibility and audience engagement

• Assisted in managing and curating content for social media platforms (YouTube, Facebook, Twitter, Instagram), helping increase audience reach and engagement

• Contributed to brainstorming sessions and content planning for branded campaigns and media projects

• Helped track basic analytics to assess content performance and inform future strategy

• Starred as the main actor in a wide range of digital productions including short films, skits, and web series.
• Featured in content distributed across YouTube and major social media platforms, collectively garnering 800,000+ views.
• Collaborated closely with directors, producers, and crew to develop engaging characters and compelling stories.
• Demonstrated strong on-camera presence, versatility, and improvisational skills across diverse roles and genres.
• Helped grow the company’s digital audience and engagement significantly through high-impact performances.

• Engaged with customers about 240 to build rapport and loyalty.
• Engaged with customers to effectively build rapport and lasting relationships.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Assisted over 25 customers with returns, purchasing store protection plans and service packages.
  
• Answered telephone inquiries from customers and stores regarding the status of units and other service
  issues.
  
• Assisted with new employee training including store policies, services, financing options and register
  operations.
  • Responding quickly and resourcefully to customer requests or concerns.
  • Using suggestive selling techniques to increase sales. Giving information to customers about products.