KWAKYEWAA ELIZABETH

• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
• Expanded business operations into international markets, navigating regulatory environments and cultural differences for successful entry.
• Enhanced customer satisfaction with introduction of customer feedback system, leading to service improvements and repeat business.
• Championed innovation within the organization by encouraging experimentation and fostering a culture of continuous improvement.
• Negotiated contracts with vendors to ensure cost-effective solutions without compromising quality or functionality.
• Influenced company strategy through insightful presentations highlighting trends, challenges, opportunities in the industry related to product offerings.
• Collaborated with sales and marketing teams to develop effective go-to-market strategies for new products or updates.
• Developed comprehensive product roadmaps, establishing clear goals and timelines for development teams.
• Improved user experience by working closely with UX/UI designers to develop intuitive interfaces and features.

• Developed and implemented policies, procedures, and standards to ensure compliance with legal, ethical, and professional requirements.
• Communicated and reported on the business progress, achievements, challenges, and feedback to the higher-level management and stakeholders

• Assisted in recruiting, hiring and training of team members.
• Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
• Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.

• Assisted executive leaders in decision-making procedures by creating daily reports to advise leaders on corrective actions and process improvements
• Managed agendas and calendars, boosting productivity and improving organizational initiatives
• Utilized proven problem-solving methods in accordance with company policy to enhance client satisfaction
• Made decisions affecting daily operations such as overseeing purchasing and inventory management

• Prepared documents, reports and presentations using advanced software proficiency.
• Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, travel bookings and proposal development for various training programs.
• Served as assistant corporate liaison between finance, hospitality, accommodation and kitchen units.
• Employed proven problem-solving techniques to resolve issues quickly and effectively.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Improved office operations by automating client correspondence, record tracking and data communications.
• Assisted with project management, including associated proposal writing and logistical arrangements.
• Prepared detailed documents and reports in adherence administrative processes.
• Coordinated 5 meetings per week by reserving conference rooms and sending electronic meeting invitations to participants.

• Boosted student grasp of materials with weekly tutoring sessions.
• Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
• Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
• Organized Super Kids English festival for children aged 5 to 13 years old and handled all aspects of planning curriculum and activities