Summary
Overview
Work History
Education
Skills
Timeline
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Kwamaine L. Young

Summerville,SC

Summary

Managing an acquisition team at a exceptional level. Continuous training of a team in every aspect of vehicle acquisitions from initial purchase, recon progress, and finalizing in units sold. Highly efficient in strategizing dealer inventory needs, adjustments within the market, while analyzing overall ROI.

Online Finance and Sales Classes utilizing the Ally Performance Development Center (Finance Manager & Finance Director). Ally Finance Seminar to include Menu Selling utilizing basic and advance closing techniques, menu declinations page for upselling. Attended Ally Compliance Seminar, EEOC, CFPB. Product knowledge includes General Motors Protection Plan Service Contracts, Vehicle One Service Contracts, Gap Insurance/Waiver, IAS Tire & Wheel, DuPont Appearance Protect and Smart Lease Protect.

Luxury Cars of Charleston – 2015-2016 – In one year, increasing financial income total by 115% versus prior year and the most profits made since ownership established in 2007. GAP contract sales up 192%, and Vehicle Service Contract sales up 95% resulting in an increase of Per Vehicle Retail growth of 42% compared to prior year.

Advance Auto Parts - 2012 named Regional Manager of the year out of 12 districts and over 140 stores
Advance Auto Parts - 2012 led a team to finish in the top 1% in the company in regards to sales growth over previous year, increases in controllable profits, and inventory management.

Overview

16
16
years of professional experience

Work History

Inventory Director

Hoover Automotive Group
Summerville, SC
04.2017 - Current
  • Developed and maintained knowledgeable and productive team of employees that handled vehicle acquisitions. Managing a team responsible for reconditioning process from start to finish that started with vehicle check-in, initial inspection, then to mechanical and aesthetic reconditioning, quality check, and then finalizing with imagery and merchandising to drive online business. Responsible for inventory management of over 700 used vehicles. Coordinating monthly and weekly tasks to include vehicle physical location offsite or onsite, floorplan expense, and overall lot appearance. Managed over 300 acquisitions per month. Strategizing inventory needs using Cox Automotive interfaces such as vAuto, Stockwave, iRecon, NVision and VinSolutions.
  • Coordinated with outside venders and service department to maintain maximum efficiency in vehicle reconditioning in regards to time and budget to recondition. All communication and process steps setup through iRecon interface.
  • Sales Manager duties to include train and developing sales personnel in new and used vehicles while maintaining gross profit goals. Maintaining customer CSI scores, Identifying both new vehicle market share through area registrations and used car sold data through Provision. Setting expectation of sales team for customer experience, product knowledge and overall sales production.
  • Business Manager duties to include arranging financing options for prospective customers looking to purchase a vehicle. Building relationships with lenders and understanding terms and products that are offered.

Business Manager

Luxury Cars of Charleston
09.2015 - 04.2017
  • Arranging financing options for prospective customers looking to purchase a vehicle through a customer statement, interview of their credit profile, financial expectations and verifying information provided for accuracy.
  • Effectively increasing financial income while limiting chargebacks to an acceptable margin.
  • Maintaining a proficient level of product knowledge based on market changes, financing parameters and customer needs.
  • Maintaining close relationships with lenders (buyers), who are purchasing contracts.
  • Input and analyze reports of customer information and transactions in a database on a daily basis in order to track productivity and opportunity areas.
  • Arrange vehicle demonstrations and schedule appointments for potential buyers.
  • Effectively executing deal paperwork for funding and titling purposes.
  • Responsible for internet management including but not limited to inputting vehicle features, descriptions, taking vehicle photos and uploading for viewing on dealership website.
  • Verifying new inventory inspection sheets to ensure new incoming vehicles meet or exceed expectations in regards to safety and operate well mechanically.

Sales Consultant

McElveen Automotive Group
05.2015 - 08.2015
  • Responsible for assisting potential car buyers purchase a new vehicle.
  • Efficient in understanding customer requirements while effectively negotiating vehicle price, vehicle service contracts, and any dealership incentives.
  • Continually building knowledge in vehicle inventory and vehicle protection products.
  • Evaluating customer credit.
  • Performing well beyond dealership productivity goals, while maintaining above customer satisfaction requirements.
  • F&I backup during high volume.

General Manager

Advance Auto Parts
Ladson, SC
01.2008 - 04.2015
  • Effectively communicate with customers under time constraint while meeting the customers’ needs & fulfilling company requirements, managing a P&L while developing strategic action plans based on results, successfully managing multi-line telephones, seeking and setting up commercial accounts, logic problem solving to find solutions to disgruntled customers’ while maintaining professional conduct, maintaining inventory daily, training and development of sales associates, effective scheduling, and adhering to daily, weekly, and monthly performance quotas.

Education

Some College (No Degree) - Mechanical Engineering

Trident Technical College
North Charleston, SC

High School Diploma -

Stratford High School
Goose Creek, SC
05.2008

Skills

  • Proficient in multiple platforms for vehicle acquisitions to include KBB ICO, CarOffer, Stockwave, Edge Pipeline, Manheim, Smartauction, OVE, BackLot, ACV Auctions
  • Numerous years of consecutive experience in a leader position, excellent communication skills, quick learner and ability to keep up in a fast paced environment
  • Proficient in Microsoft Word, Excel, Access, PowerPoint applications
  • Ability to establish and maintain effective working relationships with employees and customers, great understanding on vehicle features and values
  • Budget Preparation and Management for Reconditioning
  • Experience with Managing operating statements

Timeline

Inventory Director

Hoover Automotive Group
04.2017 - Current

Business Manager

Luxury Cars of Charleston
09.2015 - 04.2017

Sales Consultant

McElveen Automotive Group
05.2015 - 08.2015

General Manager

Advance Auto Parts
01.2008 - 04.2015

Some College (No Degree) - Mechanical Engineering

Trident Technical College

High School Diploma -

Stratford High School

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Kwamaine L. Young