Summary
Overview
Work History
Education
Skills
Timeline
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KWAME BAFFOUR

Willingboro,NJ

Summary

Driver, warehouse orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management, safety oversight and organizational skills to maintain freight quality and integrity.

Overview

20
20
years of professional experience

Work History

Team Leader

Walmart
Cinnaminson, New Jersey
09.2022 - Current
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.
  • Developed strategies for problem solving and conflict resolution among team members.
  • Conducted regular performance reviews to assess individual team member progress.
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Assisted with special projects as needed such as developing marketing campaigns or creating presentations.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Delivery Driver

Fed Ex Ground
Dayton, NJ
09.2021 - 06.2022
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Stayed up-to-date on changing local roads and construction areas that may affect routes.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Assisted warehouse personnel in packing orders when necessary.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Checked tires for proper inflation before leaving on each route.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.

Store Manager

Westerly Natural Market
New York, NY
02.2012 - 03.2018
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.

Driver, Warehouse Orders

USPS
The Bronx, NY
02.2005 - 06.2013
  • Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights and brakes.
  • Ensured cargo was secured properly in accordance with company policy and DOT regulations.
  • Delivered goods to specified destinations in a timely manner.
  • Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
  • Operated pallet jacks to move inventory within the warehouse.

Education

High School Diploma -

Ridge Experimental School
Ghana Sunyani
03-1999

Skills

  • Product verification
  • Warehouse Safety
  • Deadline-oriented
  • Heavy Lifting
  • Vendor Relations
  • Loading and unloading
  • Local Delivery
  • Valid Driver's License
  • Safe Driver Training
  • Delivery schedule development
  • Clean MVR
  • GPS Navigation
  • Order Picking
  • Truck loading
  • Shipping and receiving
  • Package scanning
  • DOT Compliance
  • Delivery logging
  • Commercial driving

Timeline

Team Leader

Walmart
09.2022 - Current

Delivery Driver

Fed Ex Ground
09.2021 - 06.2022

Store Manager

Westerly Natural Market
02.2012 - 03.2018

Driver, Warehouse Orders

USPS
02.2005 - 06.2013

High School Diploma -

Ridge Experimental School

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KWAME BAFFOUR