Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kwame Idee-Igboh

Dayton,MN

Summary

People-centered collaborator with extensive experience in shipping and receiving at Menards, showcasing exceptional customer service and problem-solving skills. Excelled in fast-paced environments, significantly enhancing workflow and productivity. Demonstrated strong team collaboration and communication, driving departmental success and customer satisfaction. Possesses a keen ability to manage inventory and streamline operations, ensuring efficiency and accuracy.

Overview

6
6
years of professional experience

Work History

Receiver

Menards
02.2024 - 08.2024
  • Kept work areas clean, safe, and organized.
  • Maintained a clean and organized receiving area, enhancing workflow and productivity.
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Consistently achieved individual and team sales goals, contributing to the overall revenue and profitability of the department.
  • Addressed customer inquiries, complaints, and returns promptly, maintaining a high level of customer satisfaction.
  • Worked collaboratively with team members to ensure the department was properly stocked, organized, and visually appealing.

Team Member

Boston Scientific
10.2023 - 11.2023
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Provided exceptional sales support for a wide range of medical devices, collaborating with sales representatives and customers to meet their needs.
  • Assisted in maintaining product inventory, ensuring that the sales team had the necessary resources to meet their sales targets.
  • Developed a strong understanding of the company's products, features, and benefits, which helped provide accurate information to potential clients.
  • Ensured smooth operations during product demonstrations and customer interactions by offering excellent customer service and timely follow-up.

Package Handler

FedEx
01.2022 - 05.2022
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Contributed to increased productivity by working effectively in high-pressure situations.
  • Followed verbal and written instructions to properly move and ship products.

Crew Member

Jimmy John's
05.2018 - 04.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Education

Bachelor of Science - Psychology

North Hennepin Community College
Minneapolis, MN
05-2026

Skills

  • Shipping and receiving
  • Customer Service
  • Product Inspection
  • Record preparation
  • Sales experience
  • Inventory Restocking
  • Leadership Qualities
  • Team player attitude
  • Stamina and Endurance
  • Hand-Eye Coordination
  • Coachability
  • Positive Attitude
  • Problem-Solving
  • Clear Communication
  • Following Instructions
  • Flexible Schedule
  • Computer Skills
  • Decision-making capabilities

Timeline

Receiver

Menards
02.2024 - 08.2024

Team Member

Boston Scientific
10.2023 - 11.2023

Package Handler

FedEx
01.2022 - 05.2022

Crew Member

Jimmy John's
05.2018 - 04.2021

Bachelor of Science - Psychology

North Hennepin Community College

Similar Profiles

CREATE PROFILE
Kwame Idee-Igboh