Kwame Kuffour
Houston
Summary
Professional with experience in managing transportation logistics, ensuring safety compliance, and maintaining operational efficiency. Demonstrated ability to navigate complex routes using GPS technology while providing reliable service. Proven skills in team leadership and customer engagement through the development of sales strategies and staff training initiatives. Adaptable in dynamic environments, with a focus on problem-solving and effective communication to enhance service quality.
Overview
9
9
years of professional experience
Work History
Uber Driver
Uber Eats
Houston
09.2021 - Current
- Provided safe and reliable transportation for passengers across diverse locations.
- Maintained vehicle cleanliness and ensured proper functioning of all systems.
- Navigated efficiently using GPS and mapping applications for optimal routes.
Business Consultant
Cindy’s All African food market
Houston
11.2020 - 05.2023
- Managed sales team to enhance customer engagement and service quality.
- Developed promotions to increase product visibility and attract customers.
- Trained staff on product knowledge and effective sales techniques.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Analyzed market trends to enhance product offerings and customer satisfaction.
- Developed strategic plans for expanding customer base and increasing sales.
- Collaborated with local suppliers to source authentic African food products.
Dispatcher
XL Parts
Houston
09.2016 - 11.2020
- Coordinated delivery schedules for parts to ensure timely arrivals.
- Managed inbound and outbound shipments using logistics software.
- Communicated with drivers to confirm routes and delivery times.
Sales Manager
Cindy’s All African food market
Houston
04.2016 - 09.2016
- Managed sales team to enhance customer engagement and service quality.
- Developed promotions to increase product visibility and attract customers.
- Trained staff on product knowledge and effective sales techniques.
- Analyzed inventory levels to ensure optimal stock availability for customers.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
Education
Some College (No Degree) - Kinesiology/Sports Management
Blinn College
Brenham, TXSkills
- Route navigation
- Vehicle maintenance
- Safety compliance
- Customer service
- Time management
- Sales strategies
- Team leadership
- Problem solving
- Effective communication
- Hospitable
- Adaptability and flexibility
- Communication
Languages
English
Full Professional
Twi
Full Professional
Affiliations
- Playing Football
- Playing soccer
- Any athletic event
- Musical entertainment
Timeline
Uber Driver
Uber Eats
09.2021 - Current
Business Consultant
Cindy’s All African food market
11.2020 - 05.2023
Dispatcher
XL Parts
09.2016 - 11.2020
Sales Manager
Cindy’s All African food market
04.2016 - 09.2016
Some College (No Degree) - Kinesiology/Sports Management
Blinn College