Kwame Sharpe
East Schodack,NY
Summary
To obtain a full-time position as a mental health specialist by assessing patient history and developed treatment plans aligned with client life goals.
Overview
17
17
years of professional experience
Work History
Corrections Officer
Department Of Corrections & Community Supervision
11.2016 - Current
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Observed behavior of residents individually and in groups.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Provided assistance and guidance to inmates regarding daily activities.
- Established positive working relationships and maintained boundaries with resident offenders.
Direct Support Specialist
Center for Disability Services
04.2016 - 11.2016
- Responsible for assisting, providing, and promoting independence in residential consumers' daily treatment, care and services
- Serve as members of the consumers planning and implementation and interdisciplinary teams
- Assisting in the implementation of individualized residential habilitation services, as outlined in the consumers Individualized Plan of Services.
- Developed rapport to create safe and trusting environment for care.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Administered medication as directed by physician.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Led patient or group recreational activities for enhanced patient outcomes.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Updated patient files with current vitals, behaviors, and other data relevant to treatment planning.
- Assisted disabled clients to support independence and well-being.
- Supervised daily activities and provided assistance to staff.
- Researched community resources and services to provide accessibility and assistance to clients.
Skills Coordinator
Center for Disability Services
10.2011 - 10.2015
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Independent Insurance Agent
AFLAC
12.2011 - 02.2013
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Investigated and processed claims swiftly to keep customers satisfied.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Assistant Manager
Aarons sales and lease
01.2010 - 01.2011
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
Teacher Assistant
Vanderheyden Hall
01.2007 - 01.2010
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated multiple types of teaching strategies into classroom.
Education
Master Degree Health Service Administration -
Sage College of Albany
Bachelor degree Business Administration -
Sage College of Albany
Skills
- Security Procedures
- Records Management
- Restraint Techniques
- State and Federal Laws Knowledge
- Crisis Management
- Conflict Resolution Skills
- Crisis Intervention Training
- Continuing Education
References
Furnished upon request
Timeline
Corrections Officer
Department Of Corrections & Community Supervision
11.2016 - Current
Direct Support Specialist
Center for Disability Services
04.2016 - 11.2016
Independent Insurance Agent
AFLAC
12.2011 - 02.2013
Skills Coordinator
Center for Disability Services
10.2011 - 10.2015
Assistant Manager
Aarons sales and lease
01.2010 - 01.2011
Teacher Assistant
Vanderheyden Hall
01.2007 - 01.2010
Master Degree Health Service Administration -
Sage College of Albany
Bachelor degree Business Administration -
Sage College of Albany
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