Kwame D. Keys
Monroe,LA
Summary
Hardworking team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training . Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with years of experience working in busy environments. Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. Well-versed in processing, monitoring and reviewing high-volume orders in fast-paced environments. Practiced at developing and maintaining productive relationships with vendors, customers and staff. Proficient in and . Driven Warehouse Manager with -year history of promoting financial objective attainment through strategic personnel and materials management. Exceptional and in warehouse operations. Reputation for high standards and accuracy. Goal-oriented Warehouse Manager delivering practical strategies to drive productivity, personnel retainment and process optimization. Excels in creative problem solving on complex operational issues. Proven success providing leadership to teams. Proven skills in supporting warehouse operations by keeping accurate records and checking shipments. Detail-oriented in evaluating products, processing paperwork and coordinating movements around warehouse locations. Familiar with operating equipment and staying on top of maintenance demands. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active. Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
14
14
years of professional experience
Work History
Operations Associate
Cotton Gin
05.2009 - 07.2014
- Maintained and prioritized to-do-list and followed up to complete tasks on-time.
- Executed and maintained quality control processes to meet criteria and standards and increase customer satisfaction.
- Collaborated with other departments to establish smooth implementation of operational processes and procedures.
- Followed shipping and receiving procedures for goods and materials.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Developed and implemented strategies to maximize productivity and streamline operations.
- Conducted data analysis to identify weaknesses and improve value and cohesiveness of operations.
- Conducted regular inventory audits to prevent stock shortages and losses.
- Built relationships with external stakeholders to establish seamless operations.
- Analyzed data to identify trends and patterns and exercise strategic decisions.
- Operated pallet jack to move unloaded goods to correct locations in warehouse.
- Collaborated with peers and other business areas to leverage best practices.
- Implemented control measures to reduce costs and align with budget.
- Performed regular safety audits to establish compliance with safety regulations.
- Aided in formulating budget to manage expenses and control costs.
- Increased customer service success rates by quickly resolving issues.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Volunteered to help with special projects of varying degrees of complexity.
- Trained and supervised employees on office policies and procedures.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Performed wide-ranging administrative, financial and service-related functions.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Proofread and edited documents for accuracy and grammar.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Developed and implemented strategies to streamline office operations.
- Served as corporate liaison for finance, IT and marketing departments.
Warehouse Forklift Operator
Neighbors Cookies
08.2014 - 11.2019
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Packed items into appropriate containers for shipment.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Unloaded materials and goods at designated locations for best project availability.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks and other moving equipment to move large quantities of merchandise.
- Turned in paperwork outlining orders for inspection before loading, marking load tickets for out of stock items, withholding or completing orders as necessary and inspecting trucks before departure.
- Manually counted Number of picked and packaged orders for any loss.
- Removed orders from storage, wrapped, and staged for shipments.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Completed cycle counts and monthly inventory.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Communicated with floor managers to determine merchandise placement.
- Transported goods between warehouse locations according to shipment and storage needs.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Transported stowed product inventory to various locations throughout unit, labeling and replenishing inventory items, making boxes and loading and unloading trailers to keep stock in proper condition.
- Maneuvered forklift safely in congested and confined areas.
Warehouse Lead
NCK Enterprises Inc.
12.2019 - Current
- Trained employees on equipment operation and safety protocols.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Supervised warehouse operations by managing employees during shifts.
- Oversaw daily operations and shipping and handling processes.
- Used hand-held scanners and physical logs to accurately track item movements.
- Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Maintained top performance standards while working in hot warehouse environment.
- Performed inventories and stocked new equipment.
Education
High School Diploma -
Neville High School
Monroe, LA05.2004
Skills
- Team Meetings
- Carrier Negotiations
- Shipment Oversight
- Safety
- Heavy Lifting
- Supervision
- Warehouse Coordination and Support
- Order Picking and Processing
- Warehouse Functions
- Distribution and Warehousing
- Freight Handling
- Operations Management
- Forklift Operation
- Inventory Supplies
- Verbal and Written Communication
- Operations Planning
- Company Inventory Oversight
Timeline
Warehouse Lead
NCK Enterprises Inc.
12.2019 - Current
Warehouse Forklift Operator
Neighbors Cookies
08.2014 - 11.2019
Operations Associate
Cotton Gin
05.2009 - 07.2014
High School Diploma -
Neville High School
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