Kwameshia Reese

• Delivered onsite programs, ensuring adherence to internal standards and regulatory expectations.
• Supported case management services for residents with functional impairments, enhancing independent living skills.
• Provided group and individual services, fostering community-building activities at assigned properties.
• Collaborated with residents to achieve personal and professional independent living goals.
• Educated residents on programmatic options while advocating for their needs.
• Maintained strict compliance with established HIPAA policies and procedures.
• Conducted property-level needs assessments, facilitating follow-up actions such as community meetings.
• Participated in development of responsive property service plans based on resident needs.

• Managed over 300 leases, preparing for renewals and enforcing occupancy and payment terms.
• Cultivated relationships with potential residents and families to support housing regulations.
• Established partnerships with industry influencers to drive referrals and enhance community engagement.
• Analyzed market conditions and competitor data to formulate effective marketing plans.

Managed a diverse portfolio of properties to achieve community objectives.

Hired, trained, and mentored property management professionals to enhance team performance.

• Advertised and marketed vacant spaces to attract tenants
• Collected receivable 40 accounts and handle operating expenses
• Developed and managed annual budgets by forecasting requirements and analyzing variances, data and trends
• Oversaw properties’ personnel and assess its performance
• Accomplished financial goals and report periodically on financial performance
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Managed 6 properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.

• Established rental rates through market surveys and overhead cost analysis.
• Attracted tenants via targeted advertising, referrals, and property showcases.
• Negotiated leases and secured deposits to finalize agreements.
• Achieved financial goals by collecting rents, forecasting needs, and preparing budgets.
• Conducted move-out inspections to assess necessary repairs.
• Verified applicant income and expenses while maintaining detailed tracking sheets.
• Oversaw lease agreements, ensuring compliance with regulations and protection of interests.
• Monitored market trends to adjust rental rates for competitive positioning.
• Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
• Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.