Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kwan Duncan

Florence,SC

Summary

Hardworking enthusiastic about learning a field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Owner/Operator Truck Driver

JCJ Fleet, LLC
03.2024 - Current
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.

Esthetician

KwanYoni Health and Wellness Lounge, LLC
08.2021 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Sterilized equipment for patient treatments.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Fostered friendly, warm, and exceptional customer experience.
  • Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
  • Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
  • Enhanced spa revenue through upselling additional services and retail products during consultations.

Owner

Anwar Clothing and Accessories
04.2017 - Current


  • Act as the primary spokesperson for the company
  • Develop the company’s culture and overall company vision
  • Create an environment that promotes great performance and positive morale
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Oversee the company’s fiscal activity, including budgeting, reporting, and auditing
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.

Personnel Specialist

U.S. Navy
10.1999 - 11.2019
  • Maintaining and entering data into Enlisted Service Records
  • Gaining personnel to new commands, transferring personnel, preparing personnel for retirement/Fleet Reserve
  • I.D
  • Card issuance
  • Providing enlisted people with information and counseling related to Navy occupations, opportunities for general education and job training, requirements for promotion, and rights and benefits
  • Perform counseling and interviewing personnel on a variety of matters
  • Administers advancement examinations, order advancement examinations and process examinations return
  • Making recommendations for assignments
  • Writing official letters and reports
  • Maintaining payroll and accounting databases for disbursement and collection of government funds
  • Performing travel claim accounting and financial reports
  • Serves as agent cashiers to pay government funds
  • Acting as collection agents of money owed to U.S
  • Treasury by Navy personnel
  • Maintains and audits Automated Teller Machines onboard the ships
  • Increased compliance rates by conducting regular audits of personnel files to ensure adherence to relevant regulations and documentation requirements.
  • Oversaw electronic processing to deliver appropriate paychecks and benefits to employees.
  • Cross-trained to cover other personnel staff duties to facilitate office management.
  • Collaborated with finance department to ensure accurate allocation of expenses across budget categories.
  • Provided exceptional customer service to employees by addressing questions and concerns regarding travel expenses quickly and professionally.
  • Streamlined payment processing for increased accuracy and reduced errors in transaction handling.
  • Provided ongoing support to customers experiencing issues with their accounts or transactions.

Disbursing Clerk

U.S. Navy
10.1999 - 11.2019
  • Using computers to compute pay and prepare payroll information
  • Using computers to pay travel monies
  • Preparing financial reports
  • Keeping files and accounting records for payments of government funds
  • Providing customer service by answering personal financial questions as mandated by law
  • Acting as collection agents of money owed to U.S
  • Treasury by Navy personnel

Enlisted Classification Interviewer

U.S. Navy
12.2008 - 12.2010
  • Occupational Interviewing of enlisted personnel to obtain information for classification purposes
  • Job placement
  • Managing the employee life cycle (i.e., recruiting, hiring, onboarding, training, and firing employees)
  • Administering employees’ benefits
  • Determines educational and occupational background, hobbies, abilities, and interests of personnel
  • Administers and scores basic battery and other classification tests
  • Screens personnel for special billets or training assignments

Deck Seaman

U.S. Navy
10.1999 - 02.2006
  • Stand watch as helmsman and lookout on ship
  • Maintain a steady course, properly execute all rudder orders, and communicate utilizing navigational terms relating to heading and steering
  • Stand security-related watches, such as a gangway watch or anchor watch while the ship is not underway
  • Perform general maintenance, repair, sanitation and upkeep of material, equipment, and areas in the deck department
  • Use emergency, lifesaving, damage control, and safety equipment

Education

Bachelor's degree - Business Administration with a concentration in Human Resource Management

Trident University International
Cypress, CA
06.2020

Skills

  • Human Resources Management
  • Auditing
  • Budgeting
  • Interviewing/recruiting
  • Bookkeeping
  • Accounts Receivable/payable
  • Payroll
  • Military Experience
  • Event Planning
  • Personal Assistant Experience
  • Forecasting
  • Merchandising
  • Research
  • Heavy Equipment Operation
  • Financial Report Writing
  • Workforce Development
  • Telecommunication
  • Tax Experience
  • Hotel experience
  • Front desk
  • Customer service
  • Communication Skills
  • Paperwork coordination

Certification

  • Office Administration, 02/01/99, 11/30/19, An Office Administrator oversees all things administrative and is responsible for the overall operations of their office.
  • Heavy Equipment Operator, 01/01/00, 02/28/03, A heavy equipment operator operates heavy equipment used in engineering and construction projects. Typically, only skilled workers may operate heavy equipment and specialized training for learning to use heavy equipment.
  • United States NAVY Government Card Holder, 01/01/17, 01/31/19, Government's legal agent for each purchase made with the purchase account, thus legally responsible and accountable for each transaction. Complying with all applicable regulations and procedures of your agency, securing the account, maintaining records relating to all transactions, and observing all dollar limits on purchases.

Timeline

Owner/Operator Truck Driver

JCJ Fleet, LLC
03.2024 - Current

Esthetician

KwanYoni Health and Wellness Lounge, LLC
08.2021 - Current

Owner

Anwar Clothing and Accessories
04.2017 - Current

Enlisted Classification Interviewer

U.S. Navy
12.2008 - 12.2010

Personnel Specialist

U.S. Navy
10.1999 - 11.2019

Disbursing Clerk

U.S. Navy
10.1999 - 11.2019

Deck Seaman

U.S. Navy
10.1999 - 02.2006
  • Office Administration, 02/01/99, 11/30/19, An Office Administrator oversees all things administrative and is responsible for the overall operations of their office.
  • Heavy Equipment Operator, 01/01/00, 02/28/03, A heavy equipment operator operates heavy equipment used in engineering and construction projects. Typically, only skilled workers may operate heavy equipment and specialized training for learning to use heavy equipment.
  • United States NAVY Government Card Holder, 01/01/17, 01/31/19, Government's legal agent for each purchase made with the purchase account, thus legally responsible and accountable for each transaction. Complying with all applicable regulations and procedures of your agency, securing the account, maintaining records relating to all transactions, and observing all dollar limits on purchases.

Bachelor's degree - Business Administration with a concentration in Human Resource Management

Trident University International
Kwan Duncan