Kwanique Nicolas
Coral Springs,FL
Summary
Detail-oriented and adaptable professional with strong communication and organizational skills. Experienced in welcoming clients, managing office operations, and ensuring a positive customer experience. Proven ability to multitask, handle administrative duties, and support teams efficiently. Seeking to contribute my customer service and administrative
skills to a receptionist or front desk position.
Overview
14
14
years of professional experience
Work History
Temporary Teacher Assistant
Kelly Educational Staffing Services
Miami, Florida
2025.08 - Current
- Assisted teachers with daily classroom activities and student supervision.
- Supported a safe, organized, and positive learning environment.
- Communicated effectively with teachers, staff, students, and parents.
- Organized classroom materials, records, and instructional resources.
- Assisted with attendance, classroom documentation, and other administrative tasks as needed.
- Followed school policies and procedures while adapting to different classroom environments.
Healthcare Assistant. Broward School
Sierra Lifecare
Fort Lauderdale, FL
2022.08 - 2024.06
- Managed daily operations at Broward County school clinics while providing excellent customer service to students, parents, and staff.
- Maintained accurate and confidential student records and documentation.
- Assisted students with health-related needs while ensuring a safe and welcoming environment.
- Collaborated with teachers, schools staff, and healthcare professionals to support student well-being.
- Answered questions and provided information to students, parents, and school personnel.
- Maintained organized clinic records and ensured compliance with school policies.
Administration
First Service Residential
Miami, Fl
2018.08 - 2020.06
- Welcomes visitors by greeting them in person or on the telephone answering or referring inquiries
- Directs visitors by maintaining employee and department directories and giving instructions
- Coordinates collection and preparation of operating reports, such as time-and-attendance and new hires
- Ensures that the telephone is answered properly, and messages are handle courteously, accurately and in a timely manner
- Initiates preparation of Management Reports, committee reports, meeting notices as applicable and submit for Manager's review and approval
- Maintains, updates, and coordinates residents information in computer database at a minimum on a monthly basis
- Generates and provides this information to the Property Manager
- Board of directors and valet desk
- Keeps tracks of insurance certificate requests
- Maintains insurance records books for both vendors and unit owners
- Prepares movie-in packages for re-sale and leases
- Creates, compiles send coordinates all necessary information and documentation for new owners/leases.
Front Desk Attendant
Atlantic Pacific Management
Miami, FL
2016.08 - 2018.04
- Plan and assign workload to associates
- Provide exceptional service and ensure resident satisfaction
- Prepare operational records for manager to review
- Evaluate associates performance and give feedbacks
- Schedule monthly meetings to discuss issues and policies
- Educate associates on company policies, safety, emergency situations, and security procedures
- Ensure associates follow all policies
- Manage incoming and outgoing mails
- Create a weekly report for manager with all incidents, task, and future plans included for the front desk team
- Check, sort, and forward emails to multiple different departments in timely manners.
Team Lead/ Customer Service
Victoria's Secret
Miami Beach, FL
2012.02 - 2014.12
- Educate team on the items, products, and materials in order to increase sales
- Educate consumer on their correct size and the importance of the quality of the product
- Manage store cash by collecting money from buyers, counting registers, closing down register, and balancing out all register for the next day
- Maintain stock on the floor and back room so customer can purchase anything they needed
- Recognized by staff and management for creating a positive atmosphere, consistently providing an attitude of appreciation and integrity
- Exhibit strategic leadership and foresight in support of long-range sales growth.
Education
High school Diploma -
Jackson Senior High School
Miami, FL2011-06
Some College (No Degree) -
Miami Dade College
Skills
- Customer Service
- Communication
- Organization
- Time Management
- Attention to Detail
- Microsoft Word
- Teamwork
- Bilingual ( English & Haitian Creole
- Critical Thinking
References
References upon request
Timeline
Temporary Teacher Assistant
Kelly Educational Staffing Services
2025.08 - Current
Healthcare Assistant. Broward School
Sierra Lifecare
2022.08 - 2024.06
Administration
First Service Residential
2018.08 - 2020.06
Front Desk Attendant
Atlantic Pacific Management
2016.08 - 2018.04
Team Lead/ Customer Service
Victoria's Secret
2012.02 - 2014.12
High school Diploma -
Jackson Senior High School
Some College (No Degree) -
Miami Dade College