Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Kwanischa Day

Bowie,MD

Summary

Highly motivated professional with a desire to take on new challenges. Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Strong communication and interpersonal skills and committed to pursuing best practices. Interested in an opportunity to leverage prior knowledge and skills.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Merchandiser

Shiftsmart
03.2022 - 02.2023
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Traveled to various stores in San Antonio Market
  • Collaborated with store managers to devise store layouts and establish aesthetic appeal.

Market Research Interviewer

M/A/R/C Research
12.2002 - 06.2003
  • Conducted consumer surveys and analyzed purchasing trends.
  • Recorded customer survey answers verbatim to achieve 100% accurate reporting.
  • Used strong and eloquent speaking skills in delivering questions to survey participants by phone and prompting responses to complete questionnaires.
  • Reviewed, classified and recorded survey data in preparation for computer analysis.

Agent

Randstad, NA
01.2001 - 08.2002
  • Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Created and distributed job postings on job boards, corporate career sites and social media networks to increase reach.
  • Conducted telephone and in-person interviews to assess candidate experience and qualifications.
  • Utilized social media platforms to source potential candidates and build pipeline of qualified talent.
  • Sourced and screened candidates for temporary and direct hire roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Negotiated contracts and closed sales with new and existing clients.
  • Communicated with local organizations to build networks and develop leads.

Agent/ Staffing Supervisor

Randstad, NA
09.1998 - 01.2001
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Coordinated schedules to arrange management interviews with applicants.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Maintained payroll information by calculating, collecting, and entering data.
  • Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
  • Met with managers to discuss vacancies, applicant qualifications and characteristics of top candidates.

Customer Relations Manager/On-Site Coordinator

Accustaff/Randstad
10.1997 - 09.1998
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
  • Managed customer relations on ongoing basis to maximize customer retention.
  • Collaborated with manager to determine department's short and long-term hiring needs.
  • Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
  • Developed and facilitated new-hire orientations.
  • Verified payroll, vacation and sick time hours to support accounting processes.

Education

Human Resource Generalist

San Antonio College
San Antonio, TX
03.2007

Skills

  • Talent Assessment and Acquisition
  • Candidate Sourcing and Screening
  • Executive High Volume Recruiting
  • Employment Law and HR Affairs
  • Client Relationship Management
  • Behavioral -Based Interviewing
  • Contract Negotiations
  • Business Development

Languages

Spanish
Limited Working

Certification

  • Certified HR Generalist
  • PHR in Human Resources

Additional Information

Microsoft Office Suite

Outlook

PeopleSoft

Conversational Spanish


Timeline

Merchandiser

Shiftsmart
03.2022 - 02.2023

Market Research Interviewer

M/A/R/C Research
12.2002 - 06.2003

Agent

Randstad, NA
01.2001 - 08.2002

Agent/ Staffing Supervisor

Randstad, NA
09.1998 - 01.2001

Customer Relations Manager/On-Site Coordinator

Accustaff/Randstad
10.1997 - 09.1998

Human Resource Generalist

San Antonio College

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Kwanischa Day