Kwanita Smith
Dallas,Tx
Summary
BA Healthcare Management graduate with over 15 years of healthcare experience seeking leadership role. Systematic Senior Administrative Associate with years of experience in fast-paced office settings and call centers. Experience in leading staff members and recruiting. Self-motivated Senior Administrative Associate with deliberation in providing organization to chaotic workloads. Fast-paced organizer of strategic data known for effortless coordination of back-end specifics to help high-level operations run as smoothly as possible. Exceptional written and verbal communicator known for concise language and thoughtful conveyance of information between proper channels. Timely and effective to team leaders in completing tasks, compiling schedules for teams and leveraging member strengths for optimal performance. Structured administrator of office tasks with awareness of proper channels for organization- appropriate task completion. Reliable problem solver and task organizer with capacity to provide deliberate structure to chaotic workloads. Timely and effective to team leaders in completing tasks, compiling schedules for teams and leveraging member strengths for optimal performance. Structured administrator of office tasks with awareness of proper channels for organization- appropriate task completion. Reliable problem solver and task organizer with capacity to provide deliberate structure to chaotic workloads.
Overview
21
21
years of professional experience
Work History
Senior Administrative Associate
UT Southwestern Medical Center
Dallas, Tx
01.2019 - 01.2022
- Relieves supervisor of various internal administrative duties, which require thorough understanding of, and adherence to functions, programs, and policies of unit and university
- Managing interviews, assessment, and shortlisting process
- Provide comprehensive administrative support to Chairman, Vice Chairman, Director, Department Manager, and upper-level administrator
- Monitors and maintains unit's budget; provides input to supervisor; prepares and submits various budgetary reports; assists supervisor with annual budget process
- Delegates approval authority for all dollar level expenditures for designated entity; coordinates process for items requiring Chair level approval, and/or has delegated approval authority over these item
- Coordinates supervisor's schedule; makes travel arrangements; plans meeting itineraries, etc
- For supervisor or outside visitors
- Pre-screens staff applicants; coordinates interview process for supervisor and/or unit head
- Conducts department/division orientation for administrative and technical staff and training of administrative staff
- Approves vacation and sick leave transactions; interprets V/SL policies for unit's personnel
Senior Administrative Assistant
Baylor Scott
Red Oak, Tx
01.2016 - 01.2019
- New hire onboarding coordinator
- Oversee scheduling of and reminders for meetings, deadlines, and tasks
- Accountable for billing and processing medical claims
- Maintained schedules for providers and specialist and processed referrals/appointments for specialty services
- Coordinated health fairs, meeting, luncheons, and other special events for staff and customers
- Reconciled expenses, maintained ledgers, analyzed accounts receivable/payable
- Expert level in medical terms and technology
- Responsibilities also included data input of patient demographics, verifying, patient insurance coverage, obtaining medical referrals, ordering, and maintaining office inventory
Recruiter
Texas Presbyterian Hospital
Dallas, Tx
01.2012 - 01.2016
- New hire recruiting
- New hire orientation coordinator
- Delegating tasks
- Maintained daily ledger and facilitates bank deposits
- Performance management
- Managing interviews, assessment, and shortlisting process
- Supervised and motivated staff to improve quality and performance
Team Lead
JP Morgan Chase
Chicago, IL
01.2001 - 01.2012
- Trained and supervised new and fellow employees on best practices and accurate document preparation and scanning
- Earned “Employee of the Month” twice in one year for commitment to patient service and exemplary work ethic
Education
Bachelor of Science - Healthcare Management
University of Phoenix
Certification in Medical Records - undefined
University of Phoenix
Associates of Arts - Healthcare Administration
University of Phoenix
Skills
TECHNICAL SKILLSundefined
Affiliations
BA Healthcare Management graduate with over 15 years of healthcare experience seeking leadership role. Systematic Senior Administrative Assistant with years of experience in fast-paced office settings and call centers. Experience in leading staff members and recruiting.
BA College Graduate seeking leadership role
Strengths include:
Managing and coordination of patient care services provided in the office to assure high quality care and efficient service to patients.
Assists in the recruitment process under the direction of the Office Manager in selecting, orienting, and training staff to ensure practice goals and objectives are met resulting in quality care and optimum performance.
Assists with oversight of daily operations and services by actively problem solving and communicating essential data to physicians and staff to assure services are effectively rendered in an efficient working environment.
Timeline
Senior Administrative Associate
UT Southwestern Medical Center
01.2019 - 01.2022
Senior Administrative Assistant
Baylor Scott
01.2016 - 01.2019
Recruiter
Texas Presbyterian Hospital
01.2012 - 01.2016
Team Lead
JP Morgan Chase
01.2001 - 01.2012
Bachelor of Science - Healthcare Management
University of Phoenix
Certification in Medical Records - undefined
University of Phoenix
Associates of Arts - Healthcare Administration
University of Phoenix
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