Summary
Overview
Work History
Education
Skills
Timeline
Generic

Calandra Johnson

Macon,GA

Summary

Dynamic professional with a friendly, positive attitude and proven customer service skills. Recognized for exceptional problem-solving and decision-making abilities, I excel in teamwork and collaboration. My attention to detail and calmness under pressure have consistently led to improved client satisfaction and operational efficiency.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

35
35
years of professional experience

Work History

Delivery Driver

Door Dash
04.2025 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.

Sandwich Maker

SUBWAY®Restaurants
03.2025 - Current
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Maintained strict adherence to food safety guidelines and regulations, ensuring a safe dining experience for customers.
  • Interpreted food order slips per shift to prepare food according to customer orders.
  • Facilitated efficient order-taking processes through clear communication when relaying customer requests to kitchen staff.
  • Kept workplace clean and organized in line with restaurant policies.

Patient Care Coordinator

Family Care Solutions
06.2009 - 03.2011
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Delivered excellent patient experiences and direct care.

Patient Care Technician

Beacon Pointe
04.2002 - 10.2010
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.

Care Giver

Mary Retirement Home
06.2000 - 02.2002
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

Cashier Team Lead

Kmartcorp
11.1996 - 08.2000
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
  • Developed strong relationships with repeat customers through friendly service interactions.

Cashier

Walmart
09.1990 - 03.1996
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Addressed customer needs and made product recommendations to increase sales.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

GED -

Central Georgia Technical College
Macon, GA

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Time management
  • Decision-making
  • Calm under pressure
  • Active listening
  • Positive attitude
  • Valid Driver's license

Timeline

Delivery Driver

Door Dash
04.2025 - Current

Sandwich Maker

SUBWAY®Restaurants
03.2025 - Current

Patient Care Coordinator

Family Care Solutions
06.2009 - 03.2011

Patient Care Technician

Beacon Pointe
04.2002 - 10.2010

Care Giver

Mary Retirement Home
06.2000 - 02.2002

Cashier Team Lead

Kmartcorp
11.1996 - 08.2000

Cashier

Walmart
09.1990 - 03.1996

GED -

Central Georgia Technical College

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