Dedicated multi Systems Administrator/Engineer with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Systems Engineer
National Institutes Of Health, NIH
02.2019 - Current
Working with more experienced engineers to implement new storage and backup technologies as well as assisting in the upgrade of existing technologies within the enterprise environment.
Troubleshooting and resolving issues within the backup and storage domains.
Monitoring the overall health of the enterprise environment and responding to alerts and issues promptly.
Making recommendations to improve stability, efficiency, and capabilities as required.
Responding to requests received via the ticketing system.
Assisting in audits to ensure compliance with the policy.
Communicating status updates to affected parties when issues arose.
Configuring new systems and protocols according to strict company guidelines and employee preferences.
Providing day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
Installing, supporting, and maintaining company hardware and software infrastructure according to best practices.
Racking Servers
Patching software and installing new versions to eliminate security problems and protect data.
Analyzing complex project server issues and working on large enterprise and business-critical applications.
Monitoring systems in operation and input command to troubleshoot areas.
Collaborating with outside departments to implement system-wide improvements.
Maintaining flexible schedule and responded to after-hours and weekend emergencies.
Linux System Administrator
Modest Technologies Solution
05.2017 - Current
Coordinating and consulting with end-users, application development, infrastructure, client services, vendors, and team members to meet and exceed customer requirements and end-user satisfaction
Responsible for monitoring dev, QA, and prod applications, middleware, and infrastructure, and collaborating with team members to develop automation strategies and deployment processes
Monitoring and maintaining multiple high visibility tools and applications to achieve 99.9% uptime
Using Ansible to automate tasks: manage users and services, install packages, and performed upgrades
Demonstrating expertise in configuring, managing, and troubleshooting various DNS, DHCP, TCP/IP, and other networking issues
Creating, cloning Linux Virtual Machines, templates using VMware ESX 5.0, 6.5
Diagnosing and resolving issues with OS and hardware, including problems with CPU, memory, and disk
Administrating Linux servers for various functions such as Apache(web) server, Samba server, and DNS
Monitoring system activities and fine-tuning system parameters and configurations to optimize performance
Configuration Management and source code repository management using tools like GIT and SVN
Installing Servers and managing them on VMware, AWS
Creating users accounts and managing users and roles using IAM
Troubleshooting and resolving customer issues following a Jira ticketing system
Creating DR region in AWS for replication in case of disaster
Implementing Atlassian products like Jira and Confluence for collaboration
Creating Cron Jobs to schedule tasks in both Test and Production environment
Creating VPCs and subnets for Network utilization on different Availability zones
Monitoring Servers using Nagios and troubleshooting alerts as they are received
Creating NFS share to share files in various environments
Serving as Team Lead during monthly patching; this includes coordinating with other players and running of patch scripts.
Utilizing Ansible for automation includes patching servers in both test and production environment
Running 24/7 on-call rotation to monitor company servers and report issues through ticketing and phone calls
Use tools such as top, Nmap, ps, etc. for performance analysis, tuning for the betterment of the network, and various applications and services.
Hardening of servers to prevent attacks and hacking and also generating SSH authenticating keys to secure the environment
Systems Administrator
Home Depot
04.2014 - 05.2017
Helpdesk Support
Created users and gave permissions to users and files in different departments in our organization
Assigned tickets to various teams as they flow in our ticketing system
Troubleshot issues and resolved customer concerns
Building Linux servers on VMware and giving users privileges
Scheduled Cron Jobs
Kept documentation and editing of company wiki to ensure proper and uniform information sharing across teams
Education
Bachelor of Applied Science - Information System and Cyber Security
ITT Technical Institute
Hanover, MD
2016
Associate of Applied Science - Information Technology – Network System Administration
ITT Technical Institute
Hanover, MD
2015
Associate of Science - Business Administration
University of Maryland University College
Adelphi, MD
2007
Skills
Servers/Services: NFS, SSH, Apache, NTP, TCP/IP
Operating Systems: Linux (Red hat 7, Centos 7), Windows
AWS
Windows
General networking, and cabling
Virtualization
Technical Support
Hardware and software installation
Problem-solving
Varonis
CommVault
Microsoft - Word, Excel, PowerPoint, Project, Visio, Access
Active Directory
Basic knowledge of Cisco switches and routers
Windows and Linux System upgrades
Data analysis
Summary of Qualification
With over 6 years of working experience using Unix/Linux as a base operating system, I have managed to acquire a vast experience in the IT industry and learnt a lot of skills that are outside my sphere. I have a specialty in working with the Linux command line and also using the GUI interface to execute projects. I have a lot of experience with Red Hat Linux and other distributions like Centos and Ubuntu. Below is a bulleting of some of my expertise
Ability to perceive and find solution to challenging problems
Installation of the Operating system, creating firewall rules, installing various services and applications and providing networking services.
Managing users and assigning permissions to files, creating of Bash scripts and scheduling of jobs for the smooth running of my environment
Administering AWS in an environment
Patching and of servers and scanning for vulnerabilities using the required tools
A high level of energy, commitment and the ability to combine keen strategic sense with enthusiasm
A great team player with good inter-personal skills and able to relate to all manner of persons
Certification
CompTIA Security+ ce Certification
Certified Information Systems Auditor® (CISA)
Certified Information Security Manager® (CISM)
REFERENCES
Available upon request
Timeline
Systems Engineer
National Institutes Of Health, NIH
02.2019 - Current
Linux System Administrator
Modest Technologies Solution
05.2017 - Current
Systems Administrator
Home Depot
04.2014 - 05.2017
Associate of Applied Science - Information Technology – Network System Administration
ITT Technical Institute
Associate of Science - Business Administration
University of Maryland University College
Bachelor of Applied Science - Information System and Cyber Security